Couple Your AVOXI Voice Service with Five9 Contact Center

The most extensive global voice coverage - fit perfectly into your Five9 contact center platform. Expand your reach by integrating AVOXI’s unparalleled global voice services directly into your Five9 Contact Center today!

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Now you have the ability to pair AVOXI’s inventory of hard-to-get numbers and least cost routing with Five9’s intelligent contact center solution to create a more intuitive and reliable global communications platform. SIP Forwarding provides the ability to use AVOXI voice to establish new, local presence in previously unreachable markets while centralizing your communication from Five9.

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Don’t compromise the quality or coverage of your voice service just because you already have established PBX, CPaaS, or UCaaS provider. Forward to SIP is the solution to maintaining your existing communications stack while still benefiting from AVOXI’s voice service and number availability across 5 continents. Whether you're locked into an existing contract with a cloud communication provider or require on-site infrastructure - we help you stay connected with little technical expertise required!

Global Voice Coverage in 170+ countries.

AVOXI Voice gives international businesses the local presence they need to easily connect with their customers. AVOXI's robust inventory of hard-to-get virtual telephone numbers means you can start taking calls anywhere, fast.

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Superior Call Quality and Worldwide Reliability.

Five9 customers can benefit from AVOXI’s established network of Tier 1 carriers to ensure redundant and high quality voice call routing. AVOXI’s long tenure of relationships with carriers in local markets means you are getting the best possible rates. Our proactive support team monitors voice connectivity and is here to support you 24/7/365.

 

Easy to Use Enterprise Software Platform.

AVOXI offers feature-rich voice technology with unparalleled call quality and reliability. Centralize, configure and analyze all of your business numbers from a single platform. Easily expand and route new virtual number services via the AVOXI platform in a few clicks.

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Frequently Asked Questions about SIP Forwarding for Five9 Contact Center

Do I need a Five9 license in order to connect?

Customers are required to have their own Five9 Contact Center License and account.

Do I need an AVOXI license to utilize this integration?

An AVOXI license is not required to connect with Five9. Simply purchase a virtual number from AVOXI and start forwarding via our online platform.

How difficult is it to set-up my SIP voice integration?

Set up is simple. For business admins, follow these simple steps to begin forwarding your AVOXI voice calls via SIP.

Can I use my AVOXI Voice number for both inbound and outbound calls from Five9?

Yes. AVOXI offers two way voice services across many countries around the world. Some countries are local caller ID capable for incountry services and others are appropriate for international caller ID service.

Is it more expensive to forward my calls to SIP than to an external number?

No, SIP Forwarding provides a more affordable solution for call forwarding because you aren’t charged the typical termination rates related to PSTN or Mobile termination.