Evaluating Low-Code vs No-Code for Business Users

Evaluating Low-Code vs No-Code for Business Users More than 500 million digital applications are expected to be developed and deployed by 2023. But due to unprecedented circumstances such as The Great Resignation in IT roles – the number of developers needed to implement these business apps is severely limited.  With IT teams around the world…

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ICMI CCExpo 2022

Leave no call to chance. Customer expectations are evolving. The rise of social media, proliferating contact channels and the heightened strategic role of customer services are changing the landscape for contact centers. But understanding performance doesn’t have to be complicated. Join us at ICMI Contact Center Expo 2022 and learn how we can help you…

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The Differences Between UCaaS vs CCaaS vs CPaaS

The Differences Between UCaaS vs CCaaS vs CPaaS Flexible voice, contact center and messaging services are transforming how companies stay connected to their customers and how their employees work.  More convenient means of communication, coupled with the ease of accessibility over the internet for their hybrid and remote teams, have led organizations to adopt cloud-based…

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Is CPaaS a Recession-Proof Tech Stack Investment? 

Is CPaaS a Recession-Proof Tech Stack Investment? As a global recession looms on the economic horizon, business leaders are proactively assessing their budgets, setting aside cash reserves and eliminating unnecessary expenditures.  However, IT leaders expect to have solid tech budgets, despite a possible economic downturn. In fact, only 6% of IT decision-makers expect any budget…

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Troubleshooting VoIP’s Most Common SIP Problems

troubleshoot voip sip trunk problems

Troubleshooting VoIP’s Most Common SIP Problems Failover routing for business continuity, reduced telephony costs, boosted agent productivity, and smoother communications with international customers… There are a multitude of reasons you switched over to a cloud-based system.  But like any new technology endeavor – there is a learning curve with plenty of hiccups along the way.…

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6 Moves to Overcome Telecom Management Pressures  

6 Moves to Overcome Telecom Management Pressures It’s easy to say that being a modern-day telecommunications leader looks vastly different than it did just five years ago. Widely due to disruptive events including the pandemic and software developer shortage, you’ve had to become accustomed to wearing a variety of hats the role previously didn’t require. …

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Is a Cloud PBX or On-Premise More Secure?

Is a Cloud PBX or On-Premise More Secure? The growing number of cyberattacks targeting businesses across the globe is landing IT leaders in the hot seat, forcing them to rethink and restructure their security strategy.  Geo-political climates, macroeconomic trends and poor cybersecurity posture have created the perfect playgrounds for hackers. With organizations victimized in every…

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How to Survive the ‘Great Resignation’ IT Crisis

How to Survive the ‘Great Resignation’ IT Crisis IT leaders are in a bind. The Great Resignation is making it difficult to bring processes and products to market. Many are turning to low-code no-code applications to accelerate their objectives while trying to survive the disruptions.  Increased workloads, growing demands from digital transformation, and a lack of…

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Coding Beyond Tradition: Reducing Entry Barriers, Cost & App Deployment Time

eBookCoding Beyond Tradition How citizen developers and low-code no-code technology are changing the future of telecom. eBookCoding Beyond Tradition How citizen developers and low-code no-code technology are changing the future of telecom. It’s a lot of responsibility to manage a software stack and stay ahead of strategy when you’re having to navigate an ever-changing workforce,…

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How to Choose Between Flex Partner & VoIP Calling Plans

Flex Program vs. VoIP Calling Plan Whatever your call strategy entails, AVOXI’s tailored solutions can work for your communications. We’d like to tell you more about them, so you can make the best decision possible for your business.  You’ve done your homework and managed to shortlist a handful of VoIP providers. While you’re getting close…

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