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How to Improve Call Center Retention [2019 Guide]

Mission: Reduce Employee Turnover in Your Call Center

In this step-by-step guide, learn how you can reduce call center turnover by making an impact on the productivity, happiness, and culture of your call center in 4 steps.

In this eBook, you'll learn:

Why turnover remains an issue in modern call centers

How to recruit and hire top quality agents for the long-term

Best practices for training and coaching your team

Top methods for improving retention being used in 2019

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Download Your Retention Guide!