Skills-Based Routing for Business
Skills-based routing is one of the many helpful features included in the AVOXI platform. Your call routing software allows you to customize your routing rules to manage and route your incoming calls anywhere, anytime. From your web-based interface, you will have access to 20+ advanced features for all your company's communication needs.
Dynamic Call Routing Management
Enterprise-level features and reliability don't have to come at a ridiculous price. AVOXI's call routing system is an advanced yet easy-to-use software with capabilities suitable for all business sizes. With AVOXI, you get complete control of configuring your call routing, call queues, IVR, and much more.
Try Features Like Skills-Based Routing Risk-Free
Try the best call routing system risk-free. Start by choosing a number in our online shopping cart and start customizing your routing rules within minutes. No setup fees, and no contracts—cancel anytime within the first 30 days for a refund.
VoIP Features Included With Your Call Routing Software
When it comes to delivering advanced VoIP features at the best price possible, no other call routing service has gone as far as AVOXI. Your web-based IVR software includes an amazingly affordable call management system with every feature you need to improve your company's communications today.
Set Up Your Skills-Based Routing Today
Buy Virtual Numbers Online
Buy phone numbers online and start customizing your call management features right away. After purchasing a virtual number in the online shopping cart, check your email for login instructions.
Talk to an Expert
To schedule a free demo, or to speak to an expert about any questions you may have, contact us today! If you expect large call volumes or have unique business needs, ask us about custom solutions.
How to Set Up Skills-Based Routing
Step 1: Choose a Virtual Number
Choose a virtual number from our online shopping cart. After setting up your number, you will receive a confirmation email with your login credentials. From there, you will have the option to start a free trial with our contact center software platform.
Step 2: Check Your Confirmation Email
After purchasing a virtual number in the online cart, you will receive a confirmation email with your login instructions. Note: If the email you provided is not associated with your listed business, you can still log in. However, your phone number may not be activated until an AVOXI expert is able to confirm your account details (this usually takes 15 minutes or less).
Step 3: Customize Your Call Routing
After your number is activated, you can start customizing your skills-based routing settings according to your specific business needs. You can update your account anytime from your online interface, including adding or removing phone numbers.
Step 4: Let Us Know How We Can Help
An AVOXI expert will reach out to ensure your call routing is working as you want it to and make sure you have everything you need to improve your team's performance today. If you have any questions, let us know! We'll be available anytime you need help.
What Customers Are Saying About AVOXI
Common Questions About Skills-Based Routing
When you buy a virtual number in the cart, you will receive an email with your account's login credentials. From there, you can start customizing call routing rules instantly.
Yes, our call routing software works over the top of any existing phone system or as a stand-alone call management solution.
AVOXI offers local and toll free numbers in 160+ countries. You can activate new international business numbers instantly from your user interface.