Skills-Based Routing for Business
Skills-based routing is one of the many helpful features included in the AVOXI platform. Your call routing software allows you to customize your routing rules to manage and route your incoming calls anywhere, anytime. From your web-based interface, you will have access to 20+ advanced features for all your company's communication needs.
Dynamic Call Routing Management
Enterprise-level features and reliability don't have to come at a ridiculous price. AVOXI's call routing system is an advanced yet easy to use software with capabilities suitable for all business sizes. With AVOXI, you get complete control of configuring your call routing, call queues, IVR, and much more.
Try Features Like Skills-Based Routing Risk-Free
Try the best call routing system risk-free. Start by choosing a number in our online shopping cart and start customizing your routing rules within minutes. No setup fees, and no contracts-- cancel anytime within the first 30 days for a refund.
Features Included with Your Call Routing Software
When it comes to delivering advanced features at an amazing value, nobody goes as far as AVOXI. Your call routing software includes an amazingly flexible cloud PBX with every feature you need to improve your team's performance.
How to Set Up Skills-Based Routing Today
STEP 1: Choose a Virtual Number
Choose a virtual number from our online shopping cart. After setting up your number, you will receive a confirmation email with your login credentials. From there, you will have the option to start a free trial with our contact center software platform.
Next, you will be able to configure your skills-based routing rules as well as other available call routing options such as queue-based routing and time-based routing.
STEP 2: Review Your Account Details and Place Your Order
After completing your order, you will receive an email with your login credentials. Once you log in, you customize your call queue routing rules, IVR menus, custom greetings, and other call management features. You can also set up alternative methods of payment, such as Paypal.
Note: If the email you provided is not associated with your listed business, you will still be able to login and customize your settings. However, your number may not be activated until an AVOXI expert is able to confirm your account details (this process takes 5 minutes or less).
STEP 3: One of Our Dedicated Experts Will Make Sure You Have Everything You Need
An AVOXI expert will reach out to ensure your skills-based routing is set up properly and make sure you have everything you need to improve your team's performance today. If you have any questions, let us know! We'll be available anytime you need help.
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What Customers Are Saying About AVOXI
Frequently Asked Questions
When you buy a virtual number in the cart, you will receive an email with your account's login credentials. From there, you can start customizing call routing rules instantly.
Yes, our call routing software works over the top of any existing phone system or as a stand-alone call management solution.
AVOXI offers local and toll free numbers in 160+ countries. You can active new international business numbers instantly from your user interface.
Have Questions About Our Skills-Based Routing?
Find Out How Easy Managing Your Business Communications Can Be
Submit the short form to get in touch with an AVOXI expert and let's see how we can improve your business communications today!