Teams Direct Routing for Australia – Best Australian PSTN Calling Upgrade for Microsoft Phone System
Direct Routing in Australia
Unlock Award-Winning Telephony in MS Teams
Global PSTN Calling in Teams
Assign toll free, shared cost, and local phone numbers in Australia and beyond - including 100 regions not covered in Calling Plans
Microsoft-Certified SBC with Dedicated Configuration
Direct Routing includes our Microsoft-approved SBC solution, configured for you with our dedicated telephony team
Outbound Caller ID in Australia and Beyond
Expand your outbound caller ID options in Teams to include Australia and 80+ countries
Direct Routing Upgrades Your Teams Telephony in Australia and Beyond
Enabling PSTN calling in your Microsoft phone system requires either a calling plan or direct routing. Microsoft Calling Plans provide "good enough" voice service in some regions, while Direct Routing unlocks exceptional call quality and phone number coverage around the world.
Why Do Companies Prefer Direct Routing Over Calling Plans in Australia?
Common reasons cited by companies choosing Direct Routing over Calling Plans include:
- International Numbers: AVOXI provides over 100 international number types not offered in Calling Plans.
- Call Quality: AVOXI's network sets the benchmark for global call quality and network security.
- Superior Support: AVOXI's 99.995% uptime is backed by 24/7/365 phone support and dedicated account management.
- Outbound Caller ID: Direct Routing unlocks outbound caller ID in twice as many countries as Calling Plans.
Trusted by Over 7,000 Global Brands
Expect the Best from Your Direct Routing Provider
PSTN Calling
Enhanced PSTN Calling for MS Teams
- Enable inbound & outbound calling anywhere business is done, including 100 regions not available in Calling Plans
- Manage virtual phone numbers from 170+ countries in Teams, including toll free, 1300, and local numbers in Australia
- Assign local numbers as your outbound caller ID in Australia and 80+ countries
- Manage unlimited IVR menus, custom greetings, and many more VoIP features included with Direct Routing for Australia
Reliable Network
Reliable Global VoIP Network Backed by 24/7/365 Support
- Our 4.2 global MOS score sets the standard for call quality in Teams
- Direct Routing includes VIP onboarding, dedicated account management, and expert phone support 24/7/365
- Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption helps ensure the highest level of security for calls
- Algorithms triggering real time alerts on traffic abnormalities and live monitoring of call traffic that terminates in highly fraudulent locations
World-Class Support
Enjoy Award-Winning Support that Calling Plans Can't Match
- Direct Routing service includes 24/7/365 phone support
- Let our dedicated team configure your PSTN connection for you, no in-house engineers needed
- Bring your own session border controller (SBC) or take advantage of AVOXI's virtual SBC, included at no extra cost
Reviews from Our Customers
Don't just take our word for it. See why thousands of businesses rely on AVOXI as their business VoIP provider.
As someone working for a Contact Center as a Service (CCaaS) company, Avoxi has been a good partner on every stage of the project, since the initial onboarding to their support and Account Managers team. Highly recommended if you need voice solutions worldwide.
Oscar Orozco
Carrier Operations Engineer
AVOXI has helped us to grow our business across the globe. As we expand into new countries, we just get a new number from AVOXI. They make it simple and cost effective. Service is amazing. We highly recommend using them.
Brad Taylor
Executive / Owner
Great DID services. Very broad coverage with instant activation for most countries we need. Sound quality is high grade and prices are fair to use.
Ami Shalmon
CEO
AVOXI has a comprehensive system that allows for all your call center needs. Easy to work with, support is great. Great rapport with the product managers and support team to fix opportunities and create new innovations.
Vito Vicario
Software Implementation Administrator
Frequently Asked Questions
How difficult is it to set up direct routing for Microsoft Teams?
Can I use my Direct Routing numbers for inbound and outbound calling in Teams?
Is hosted SBC included with Direct Routing?
How to configure Direct Routing in Microsoft Teams?
What are the license requirements for Direct Routing?
What are my outbound caller ID options with Direct Routing vs. Calling Plans?
Try the Top Direct Routing Solution in Australia
Learn how Microsoft Teams Direct Routing from AVOXI can help support your business.