Talkdesk Cloud Contact Center + AVOXI Voice Service

Easily connect AVOXI’s inventory of hard-to-get numbers and least cost routing directly into your Talkdesk cloud contact center.

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Talkdesk customers can take advantage of AVOXI’s global voice coverage and exceptional call quality without changing communications platforms. SIP Forwarding provides a straightforward and simple solution for companies to utilize AVOXI voice service from within any SIP-enabled platform.

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Expand your reach and establish new points of presence for customers across the globe. The remarkable quality and coverage of your AVOXI voice service is now easily integrated with most PBX, Contact Center or Unified Communications providers. SIP Forwarding allows you to maintain relationships with your existing communications service providers while still benefiting from AVOXI’s voice service and number availability across five continents. Whether you're locked into an existing contract with a cloud communication provider or require on-site infrastructure - we help you stay connected with little technical expertise required!

Benefit from the most extensive and reliable voice service no matter where you choose to communicate.

Global Voice Coverage in 170+ countries.
Couple AVOXI's robust inventory of hard-to-get virtual telephone numbers with Talkdesk and start taking calls anywhere, fast. AVOXI Voice gives international businesses the local presence they need to easily connect with their customers. 

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Superior Call Quality and Worldwide Reliability.

Talkdesk customers can benefit from AVOXI’s established network of Tier 1 carriers to ensure redundant and high quality voice call routing. AVOXI’s long tenure of relationships with carriers in local markets means you are getting the best possible rates. Our proactive support team monitors voice connectivity and is here to support you 24/7/365.

 

Easy to Use Enterprise Software Platform.

AVOXI offers feature-rich voice technology with unparalleled call quality and reliability. Centralize, configure and analyze all of your business numbers from a single platform. Easily expand and route new virtual number services via the AVOXI platform in a few clicks.

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Frequently Asked Questions about SIP Forwarding for Talkdesk

Do I need a Talkdesk license in order to connect?

Customers are required to have their own Talkdesk License and account.

Do I need an AVOXI license to utilize this integration?

An AVOXI license is not required to connect with Talkdesk. Simply purchase a virtual number from AVOXI and start forwarding via our online platform.

How difficult is it to set-up my SIP voice integration?

Set up is simple. For business admins, follow these simple steps to begin forwarding your AVOXI voice calls via SIP.

Can I use my AVOXI Voice number for both inbound and outbound calls from Talkdesk?

Yes. AVOXI offers two way voice services across many countries around the world. Some countries are local caller ID capable for incountry services and others are appropriate for international caller ID service.

Is it more expensive to forward my calls to SIP than to an external number?

No, SIP Forwarding provides a more affordable solution for call forwarding because you aren’t charged the typical termination rates related to PSTN or Mobile termination.