What We Do

By Barbara Dondiego | November 17, 2016

17 Years & Counting

Since 2001, AVOXI has delivered voice over IP (VoIP) services to international businesses, spanning 5 continents and processing over 500,000,000 calls. Our customers include contact centers and business process outsourcers (BPOs), leading hotel and resort properties, international tour operators plus large enterprises and multinational corporations.

Our ability to quickly design and implement tailored systems backed by responsive support from knowledgeable technicians sets us apart. We work directly with the customer to deliver an innovative, high quality, cost-effective solution to enhance operational efficiency, improve performance and optimize customer service.

"Support has been excellent, friendly and prompt.”

Dan W. - ASG

AVOXI is a cloud communications provider focused on meeting the international calling needs of call centers, hotels, tour operators, and global enterprises looking to project a local presence. We provide telecommunications and enhanced VoIP solutions including toll free services, call recording, call termination, Cloud PBXs, call center solutions, toll free numbers worldwide, local numbers worldwide, SIP trunks, DID/DDI numbers, VPN solutions, business telephone systems, VoIP phone systems, and conference calling.

Extensive Portfolio

Our extensive portfolio includes virtual call center solutions, cloud PBXs, SIP trunking, hosted IVR and cloud telephony services. In addition, we offer toll free numbers from more countries than anyone in our industry, as well as local numbers that give businesses the advantage of a virtual presence in markets where a physical location doesn’t exist. AVOXI serves clients in numerous industries, with deep experience in travel/hospitality, ethics/compliance, gaming, tech support, insurance, finance and business process outsourcing.

“Thank you for helping us solve an urgent problem! We look forward to continuing our relationship with Avoxi.”

Giulia L. - Propeller Health

Exceptional Service & Support

Service provisioning within hours, not days or weeks
24x7 technical support (English and Spanish)
Rapid response and service restoration times
Online access to account and billing information
Post-installation follow-up on our performance

“Highly professional and extremely helpful.”

Jose C. - Crossover

Our Core Values

COMMUNITIES
Consistently strive to positively impact the communities we serve around the world.

COMPANY
Organically grow our business to best serve customer
needs and enhance profitability. Maintain a
conservative approach toward risk and constantly
seeking means for improvement.

CUSTOMERS
Boldly innovate with the purpose of anticipating
and exceeding customer expectations.

TEAM
Strive to treat co-workers with integrity, create a
positive work environment, and make a committed
effort to develop employee empowerment,
knowledge, and expertise.

PARTNERS
Seek mutually-beneficial relationships with the common goal of best serving our customers.

CUSTOMER EXPERIENCE
Provide reliable, transparent customer service and support with a focus on timely resolution and professional interaction.