Top 3 Questions to Ask When Seeking Hard to Get Numbers

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Acquiring international toll free numbers in some countries is a challenge. Similarly, getting a local number in some regions is difficult. What are the issues with these problematic numbers? How can you more easily navigate the challenges when you need a freephone in one of these locations? With its 16 plus years of providing international toll free and local (DID/DDI) numbers, AVOXI offers some answers to these questions and discusses what you need know about hard to get numbers, their activation timeframes, and more.

What Questions to Ask When Seeking Hard to Get Numbers

Need a freephone number in Costa Rica? That presents quite a challenge with many International Toll Free Service (ITFS) providers. Why? Costa Rica international toll free numbers are extremely hard to attain. So how can you ease your efforts to get one? Ask key questions when you select your provider. The answers inform you not only about the availability of a number, but also about the expected wait time for activation.

1. Does the provider carry an inventory of hard to get numbers?

For many difficult to acquire numbers, AVOXI keeps an inventory to help facilitate fulfillment of requested numbers. We conduct inventory level checks and adjust the volume based on past and projected requests. This helps ensure that we meet customer demand quickly and efficiently.

Sometimes providers elect to not carry an inventory because of associated carrier charges for holding the number(s). Be sure to ask your provider if the number is readily available from their inventory.

2. What is the expected timeframe to have the number active?

If not immediately available from inventory, the wait time to get a rare international toll free or local number ranges from weeks to more than 3 months. That means you can suffer a lengthy turnaround time to have the number ready for use.

For example, a requested toll free number in Qatar typically takes 2 to 3 months to fulfill. That’s why AVOXI carries these numbers in its inventory despite having to pay carrier holding charges to maintain that inventory. We expedite our customers’ requests and mitigate the wait time.

3. What is the rate per minute (RPM) for the requested number?

With many difficult to get numbers, the rates per minute make it cost prohibitive to use. AVOXI negotiates with a variety of carriers to enable us to offer our customers a rate per minute plan at highly competitive rates. Our ITFS numbers for Japan cost nearly half the rates of the standard providers—making Japan toll free numbers a great price deal for our customers.

Of course, you always want to know the RPM for your requested number. Even numbers that are easier to acquire can have a big variance in RPM. It’s important to ask about accessibility as well—primarily mobile. AVOXI frequently offers a great competitive RPM and works to provide the best accessibility possible within the restrictions of a certain region. For instance, we offer extremely competitive landline rates in the Dominican Republic and provide mobile access from the top two carriers in that country. Most toll free numbers in the Dominican Republic do not have mobile access. And yes, we have those numbers in stock.

Compare Providers

While many factors go into your buying decision, number availability, fast activation, and cost are key drivers in selecting a provider for your business phone service.* Let’s take a look at the numbers we mentioned above as examples:

Qatar International Toll Free Number indicates that Qatar toll free numbers are available. AVOXI carries those numbers in inventory as well. The major difference is in the rate per minute. For the “Starter” plan, you can see the monthly charge and associated costs per minute posted on the Tollfree Forwarding website.

Global Call Forwarding also lists Qatar, but it’s “number will be provided …” message indicates that you’ll need to wait on the number to be ordered—typically 2 months.

VoIPVoIP does not list Qatar as an option for its International Toll Free Numbers. It does list the available countries. 

VoIPVoIP available countries

How do the providers compare?

hard to get numbers Qatar comparison
**When forwarding to most landlines
***Mobile accessible
Amounts shown do not include additional feature add-ons, taxes or fees.
Restrictions may apply.

Japan International Freephone (ITFS) lists Japan International Toll Free numbers in its inventory. It’s RPM costs show 23.8¢ at the “Pay As You Go” level with discounts on RPM for minute bundles (e.g., 424 Minutes plan for $89 monthly shows RPM at 20.1¢ for each additional minute).

Global Call Forwarding offers a Value plan of 300 Monthly Minutes at $198.95 per month (53¢ RPM for additional minutes) if you seek mobile accessibility. The more restricted toll free number (not mobile accessible) lists for $58.95 per month with 21¢ for each additional minute.

VoIPVoIP does offer Japan international toll free numbers. The monthly fee is $65.00 and per minute rates for landline and mobile are 63.9¢ per minute. The non-mobile rate is 14.9¢ per minute.

Here’s how the competitors rank for Japan International Toll Free Numbers:

hard to get numbers Japan comparison
**When forwarding to most landlines
***Mobile accessible

On the surface, seems like a bargain. However, the drawback to its plans are the forwarding restrictions—no mobile.

Next Steps in Acquiring Hard to Get Numbers

As we stated, Costa Rica ITFS numbers are extremely difficult to acquire. A quick look at competitor websites shows that AVOXI is the only ready source with in-stock availability. That scenario is a perfect example of why it’s important to ask the key questions and get the details from your virtual numbers provider before you commit.

Talk to a VoIP Specialist about our rates and the hard to get numbers you seek.

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For more information about the compared countries and about Virtual Phone Numbers, visit:

*Restrictions and fees may apply in addition to the listed charges used in the comparison examples. All comparisons are from published information available on the respective websites and accessed 5-7 July 2017.