Call Center Software for Government Agencies

Secure, reliable and affordable government call center software. Start a free trial and see
why AVOXI is the top cloud communications solution for government agencies.

Cloud Contact Center Solution for Government Agencies

We are in the business of creating better VoIP solutions for government agencies and offices around the world. Between handling citizen inquiries, communicating with other staff, and managing local and long-distance calls, we assume you want the best VoIP software solution when it comes to stability, security, and affordability. Whether you're looking for more reliable business phone lines or the best call center software for government agencies, AVOXI is the VoIP phone service that grows and evolves with your agency.

With our comprehensive cloud communications suite, you can rest easy knowing that your agency has the call management tools you need for a fraction of the cost of traditional phone systems. AVOXI’s cloud-based VoIP for government solutions work with any existing PBX system or as a stand-alone contact center platform.

Setting up your government agency's VoIP phone service is quick, easy, and incredibly affordable with AVOXI. Every business phone line includes inbound call management features like IVR, call recording, call routing, voicemail transcription and many more. Advanced contact center features like call queue management and performance monitoring are included with our government call center software plans, available at the most affordable pricing on the market. There are no setup fees or minimum contracts. Try any VoIP service for your government agency for 30 days risk-free.

What Customers Are Saying About AVOXI

Expect the Best Government Cloud Communications Solutions

call center software for government

Affordable VoIP Rates

As a Tier 1 provider, AVOXI connects your calls at a fraction of the cost of most VoIP business services, creating massive savings. Companies switching to AVOXI often save up to 50% on VoIP call rates alone.

Dedicated Support

Do business with people, not machines. We don't use outsourced support services so our customers get access to our in-house team of experts, 24/7. You also get a dedicated account manager who is focused on your specific telephony needs. 

Easy Call Management

Take advantage of an intuitive user interface and advanced VoIP call center features to manage your government agency's cloud-based phone system from anywhere you have an internet connection. 

Reduced Phone System Costs

Enjoy a simple pricing plan without all the add-on costs or hidden fees you've come to expect from other government phone solutions. Take advantage of no setup fees, no minimum contracts, and affordable contact center software plans.

Cloud-Based Contact Center

Move your government agency's phone system to the cloud at your own pace. Our cloud-based telephony solutions work over the top of your existing phone system or as a stand-alone platform.

Monitor Performance

VoIP call center software makes it easy to keep staff connected no matter where they are. Supervisors can monitor staff performance with live call monitoring, call recordings, and detailed performance metrics. 

Call Management Made Easy with Government VoIP Services

Configure 20+ cloud communication features from an easy-to-use online interface.

Call Analytics

Call Hold

Custom Caller ID

Voicemail-to-Email

Custom Ring Rules

Self-Service

Custom Greetings

Call Whisper

Call Barge

Custom Call Outcomes

Voicemail Transcription

Try Cloud Communication Solutions for Government Agencies Risk-Free

AVOXI makes it quick and easy to set up your government agency or office's VoIP call center or business phone numbers. You can start today with any of the following options:

  1. Schedule your free trial by completing the short contact form. An AVOXI expert will help you set up your VoIP call center and demonstrate how to start using your call management features.
  2. Buy a business phone number online and start managing your inbound calls right away. Features like IVR, call forwarding, call recording and many more do not require you to purchase contact center seats. There are no setup fees, no minimum contracts, and you can cancel or upgrade anytime.
  3. Submit the short contact form to request custom pricing, schedule a free demo, or to speak with our experts about any questions you may have.
insurance call center software

Government Call Center Software

Government call center solutions are best for agencies that are interested in using AVOXI Genius as a stand-alone VoIP phone service or want advanced call management features like call queue management and performance monitoring tools. Schedule your free trial or get a free demo and an AVOXI expert will help you set up your virtual contact center right away!

insurance voip call center

Phone Lines with VoIP Service Features

Set up a business phone line with AVOXI and get access to VoIP software features like call recording, IVR, hunt groups, international call forwarding and many more. You can even get paid to transfer existing phone numbers to AVOXI's global telephony network. Choose any virtual phone number from the online shopping cart and start managing your government agency's calls right away!

Common Questions About VoIP for Government

Yes! Set up a business phone number in the online shopping cart and start customizing your call routing rules, IVR menus, call recording settings and many more VoIP software features today. 

With AVOXI, you can set up your VoIP call center in 1 business day or less. 

AVOXI's insurance VoIP solutions are entirely cloud-based, so there are no hardware requirements to get started. The AVOXI Genius call management platform can be used anywhere where you have a stable internet connection (150 kbps per simultaneous call recommended).

Yes, the AVOXI Genius contact center platform works over the top of any existing phone service or as a stand-alone cloud-based phone system.

24/7 phone support is available to all customers using AVOXI as their VoIP business service. You can also access the AVOXI Genius support team via email anytime, open support tickets from your login, or call us directly. 

In addition to providing the best government phone service, popular services from AVOXI include virtual phone lines and remote call forwarding from 160+ countries. 

Learn More About Cloud Communications for Government Agencies

There's a reason that so many companies around the world trust AVOXI as their government agency's VoIP solution. Wherever your company needs service, our global telephony network allows us to deliver enterprise-grade call quality at the most affordable rates anywhere. No matter where you do business, you can expect the most secure, effective, and affordable VoIP phone service for government agencies.