Call Routing Service

International Call Routing Service

Phone call routing makes it easy to manage phone numbers and call flows from anywhere. A highly-secure VoIP network and phone number routing across 170+  countries make AVOXI the most reliable international call routing service for business.

skills based routing

Trusted by Over 7,000 Global Companies

Get Award-Winning Call Routing Services for Business

Global call routing service makes it easy for companies to manage phone numbers, users, and call flows from anywhere. Setting up local, national, and toll free number routing in 170+ countries takes just minutes with AVOXI. Add users to unlock intelligent features like skills-based routing, CRM integration, inbound & outbound call analytics, and live call monitoring. Getting started is easy - log in and test out the top international call routing service today!

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  • Route Calls from 170+ Countries

    Anywhere your business grows, AVOXI keeps you ready to connect. Instantly assign local, national, or toll free call routing numbers across 170+ countries.

  • All the Business Features You Need

    The AVOXI platform's call routing suite includes automatic call forwarding rules, skills-based routing, unlimited IVR menus, live monitoring and many more business phone features.  

  • Disruptive Voice Pricing

    No setup fees, no minimum contracts, and no funny business. Just exceptional call routing services at affordable pricing. Earn free calling credits when you port existing numbers to AVOXI! 

  • Easy-to-Integrate Technology

    Whether you're upgrading your existing setup or starting from scratch, AVOXI makes it easy to start and scale. Launch in minutes, manage all your carriers in one place, and integrate your CRM and business tools to elevate your teams today.

Global Call Routing Solutions Customized for Your Business

Don't get lost in the details - AVOXI makes it easy to get started with a solution for your specific requirements.

  • Phone Number Routing

    Route calls at the number-level, no system users required. Redirect calls to one or multiple devices, set up unlimited IVR menus. Pick from local, national, and toll free routing numbers in 170+ countries.

  • Contact Center Routing (Sales & Service Teams)

    Add user licenses in the AVOXI platform to unlock advanced routing functions like priority & skills-based rules, queue callback, live call monitoring, advanced analytics and so much more! Integrate with your CRM and other business tools for ultimate efficiency.

  • PBX Integrations

    Plug world-class voice service into your existing PBX for upgraded routing features. We offer dedicated solutions for Microsoft Teams (Direct Routing) and many more. Learn more. 

  • FAQs

    Find answers to common questions about business call routing services. 

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Contact Center Awards

Delivering Top-Tier Voice Routing Anywhere Business is Done

With notable recognition for our 20 years of global voice and messaging experience to our emerging solutions that are gaining adoption, AVOXI’s all-in-one platform delivers everything you need to successfully run and manage your global cloud communications.

Contact Center Awards

Delivering Top-Tier Voice Routing Anywhere Business is Done

With notable recognition for our 20 years of global voice and messaging experience to our emerging solutions that are gaining adoption, AVOXI’s all-in-one platform delivers everything you need to successfully run and manage your global cloud communications.

The Virtual Call Routing Platform Trusted Worldwide

Don't just take our word for it. See why thousands of businesses rely on AVOXI as their global communications platform.

"Easy to use, great customer support, and reasonable pricing
that can be customized according to usage."
Patricia Neo
Hyatt Corp

"In comparison to other similar services existing on the market
AVOXI definitely makes a difference on every level.”
Capucine Golicheff
BNP Paribas

”The interface is easy to use and very user friendly,
our teams required very little training to get started right away.”
Marco Rinalducci
Argos Assistance

"AVOXI makes it easy to add/remove user licenses, easy to set up call routing, virtual attendants and is very scalable without the need for large capital investments."
Andy Dao
Crown Worldwide

"AVOXI support and sales agents always take time and patiently walk us through our questions and issues. Unlike some providers who often just brushed off "silly" questions and don't bother to address each question or query raised."
Wey Jing Ho
World Link Communications

"Easy to use, great customer support, and reasonable pricing that can be customized according to usage."
Patricia Neo
Hyatt Corp

"In comparison to other similar services existing on the market AVOXI definitely makes a difference on every level.”
Capucine Golicheff
BNP Paribas

”The interface is easy to use and very user friendly, our teams required very little training to get started right away.”
Marco Rinalducci
Argos Assistance

"AVOXI makes it easy to add/remove user licenses, easy to set up call routing, virtual attendants and is very scalable without the need for large capital investments."
Andy Dao
Crown Worldwide

"AVOXI support and sales agents always take time and patiently walk us through our questions and issues. Unlike some providers who often just brushed off "silly" questions and don't bother to address each question or query raised."
Wey Jing Ho
World Link Communications

Set Up International Phone Number Routing in 170+ Countries

Set up local, mobile, national, and toll free phone number routing in 170+ countries within minutes inside your online user interface.
Not all international phone number options may be displayed below, please contact us with additional coverage questions.

Every Feature Your Business Needs for Flawless Voice Service

The AVOXI platform is more than a call routing system, it's your complete business communications platform in the cloud. 

Skills-Based Routing

Intelligently route customer service calls directly to an agent best suited for the caller. Skills-based routing is a must-have feature for customer service teams. 

IVR / Auto Attendant

Route inbound callers where they want to go through automated prompts. Set up as many virtual attendant prompts and IVR menus as your call flow requires, all at no extra cost. 

Global Voice

Get amazing voice quality, secure call routing, and affordable VoIP rates worldwide with cloud-hosted voice. 

Voicemail Transcription

Voicemails for missed calls are sent directly to your email inbox and include a transcription of your messages.

Call Recording

Record calls to easily monitor call quality, customer interactions, and reference details about the conversation.

Teams Direct Routing

Upgrade your MS Team's setup with advanced call routing features. Direct Routing with AVOXI includes Microsoft-approved SBC and white glove configuration.

Number Porting

Easily port your number to the AVOXI network for free, and even get paid to transfer your number.

Integrate Your CRM & Business Tools

No matter what your tech stack looks like, AVOXI makes integration easy. Integrate with popular CRMs like Salesforce in a few clicks - at no extra charge! Set up an integrated call routing platform from scratch or connect your existing phone system to AVOXI's enterprise voice network. Integrate with popular CRMs like Salesforce in a few clicks - at no extra charge! 

Just a Few of the PBX Solutions Where We Route Voice

Integration-Icons-3CX

3CX

Integration-Icons-Asterisk

Asterisk

Integration-Icons-AVAYA

Avaya

Integration-Icons-Free-PBX

FreePBX

Popular Contact Centers We Integrate With

Integration-Icons-Five9

Five9

Integration-Icons-Genesys

Genesys

Integration-Icons-TalkDesk

Talkdesk

Integration-Icons-Nice-InContact

Nice inContact

Call Routing Service FAQs

In most cases, AVOXI can activate your call routing service the same day you order a number. However, some countries require basic documentation to verify your business before activation can be finalized.

After selecting a virtual number in the Online Shopping Cart, an AVOXI specialist will contact you to confirm your order and ensure your call routing settings are working to your preferences. Once your order is confirmed, you will receive an email with your login information for the AVOXI Core User Interface.

Of course! Route phone calls to any number of devices as you choose and set up custom ringing rules to match your needs.

To use our service with any of your existing virtual business numbers, contact us today! Transferring phone numbers is quick, easy, and free with AVOXI.

To use our service with any of your existing virtual business numbers, contact us today! Transferring phone numbers is quick, easy, and free with AVOXI.

Yes, AVOXI includes outbound calling a free virtual softphone with every call forwarding service plan. You can also set your toll free or local virtual phone number as your custom caller ID when making outbound calls.

In addition to the best call routing service for business, popular offers from AVOXI include Cloud Contact Centers and SIP Trunking Service.

Learn More About International Phone Call Routing

Look around the AVOXI platform and see what a modern phone call routing solution can do.
Talk to an expert today for your free trial!