USA Contact Center Software Solutions
Setting up blended, outbound, or inbound call center software in the USA doesn't need to be difficult or expensive. United States cloud contact center solutions from AVOXI® help you deliver a better customer experience, increase sales team efficiency, and improve overall business communications from anywhere in the world at an affordable price . From small businesses to enterprises, hundreds of companies around the globe have switched to the AVOXI Genius cloud-based contact center platform to fundamentally improve their business communications.
Schedule a demo or start your free trial today and see why we are the USA's top virtual call center software solution!
Expect the Best USA Virtual Call Center Software
Easy Phone Number Management and Amazing Global Call Quality
- Instantly activate new virtual phone numbers globally, with toll free, national, and local DID numbers available in 160+ countries
- View call logs and performance reports at a number-level view
- Call center SMS available with numbers from a growing list of regions
- Instantly configure SIP trunking channels to handle more concurrent calls or maintain your legacy call center phone system
- Make outbound calls to any global destination from your desktop softphone while taking advantage of custom caller ID features
Inbound Call Management Made Easy with Your USA Call Center Software
Whether you run a blended or inbound contact center in the US, our built-in call management system makes it simple to route your calls to the right place every time. Easily set up call flows and personalized prompts with our call center IVR and configure custom call routing rules to handle calls automatically. Your USA call center solution even includes quality assurance features like real-time call monitoring, agent scoring, call barge and whisper, call tagging and many more.
Benefits of Choosing AVOXI As Your Call Center Solution
There's a reason that so many companies trust AVOXI as their cloud contact center solution in the US:
- Combine your USA Cloud Contact Center Solution with your Business Phone Service
- Enjoy the best VoIP call rates with virtual numbers in 150+ countries
- Earn $25 - $1,000 in credit for every number you transfer to AVOXI's network
- Global VoIP infrastructure ensures amazing call quality no matter where you are
- There are no setup fees or minimum contracts. Try AVOXI Genius risk-free!
USA Cloud Contact Center Pricing
Reviews from Our Customers
Cloud-Based Contact Center for Easy Inbound Call Management
Common Questions About USA Cloud Call Center Solutions
Yes! Every virtual phone number from AVOXI includes standard call management system features like call forwarding, call recording, basic IVR, and more. More advanced features like call center IVR, call monitoring, call queuing, etc. are available when you set up a USA virtual call center plan.
Benefits of using a cloud contact center solution include but are not exclusive to: quick setup, reduced costs, advanced features, integration capabilities, reporting, and scalability.
With AVOXI, you can set up cloud contact center software in the USA within 1 business day! To start managing calls right away, you can set up a VoIP phone number in the online shopping cart and start customizing your inbound call routing rules in 30 minutes or less.
No, our USA call center solutions are entirely cloud-based, which means all you need to get started is a stable internet connection (150 kbps per simultaneous call recommended).
With AVOXI, 24/7 phone support is available to every cloud contact center customer.
Yes, the AVOXI Genius cloud contact center works great for anyone with has a stable internet connection, including remote employees.
In addition to providing the best contact center software solutions in the United States, popular services from AVOXI include SIP trunking and virtual phone numbers in 160+ countries.