What is a Cloud PBX?

what is cloud pbx

What is a Cloud PBX? The Role of Cloud PBX Before 2020, only about one in five employed Americans worked from home. As of December 2020, 71% worked from home or remotely. And 54% of those say they’d like to continue working from home even after the pandemic is over, according to the Pew Research…

Read More

How to Get a Toll-Free Number for Your Global Business

Blue background with white clouds and white AVOXI text

How to Get a Toll-Free Number for Your Global Business Your customers want clear, affordable ways to reach your business. A toll-free number can achieve this by transforming how you communicate and removing financial and technical barriers that might prevent potential clients from connecting with you.  Whether you’re working in a global enterprise or a…

Read More

The Ultimate Guide to Using Virtual Phone Numbers with Zoom

Blue background with white clouds and white AVOXI text

The Ultimate Guide to Using Virtual Phone Numbers with Zoom There’s a significant change in business communication, and virtual phone numbers are at the center of it. For Zoom users, the appeal of integrating voice functionality with video conferencing is undeniable. However, Zoom’s global virtual phone number options might not adequately address your business’s needs.…

Read More

Hosted PBX vs. VoIP vs. SIP Trunking

pbx-vs-voip-vs-sip-trunk

Hosted PBX vs. VoIP vs. SIP Trunking How are Hosted PBX, VoIP, and SIP Trunking different, and what role do they play in business platforms like Microsoft? The Role of PBX, VoIP, & SIP Trunking for Business Moving your business phone system to the cloud is a big decision – one that can serve your…

Read More

How to Search for Available Vanity Phone Numbers

get vanity phone numbers

How to Find Available Vanity Phone Numbers Find & Buy Custom Phone Numbers We’ve all heard the jingles on our TV sets and sung the advertisements in our heads for days… vanity numbers- if done correctly – can do wonders for your business.  What exactly is a vanity phone number? We’re glad you asked. Vanity…

Read More

What is a Session Border Controller (SBC)?

What is a Session Border Controller (SBC)? We don’t need to tell you that the COVID-19 pandemic changed the way businesses do business forever- you already know that. Unified communications was a leading reason organizations were able to thrive while working from home.  Practically overnight, team members needed the ability to collaborate, message, video conference…

Read More

AVOXI Named ‘Emerging Favorite’ in Capterra Call Center 2021 Shortlist Report

AVOXI Named ‘Emerging Favorite’ in Capterra Call Center 2021 Shortlist Report AVOXI, a global Communications Platform as a Service (CPaaS), has been named an Emerging Favorite in the Contact Center Software category by Capterra, a free online service that helps organizations find the right software.Capterra Shortlist is an independent assessment that evaluates user reviews and…

Read More

Interstate Call Recording Laws & Compliance (2021)

Interstate Call Recording Laws & Compliance Call recording laws can be complex, but compliance doesn’t have to be. Learn what you need to know about audio recording compliance, including differences in call recording laws by state and country, and keep your business or call center compliant. Staying Compliant with Call Recording Laws in the US…

Read More