Toll-Free Numbers
Instantly Get A Toll-Free Number For Your Business
Reach customers worldwide with reliable, scalable toll-free voice solutions.
Instantly Get A Toll-Free Number For Your Business
Reach customers worldwide with reliable, scalable toll-free voice solutions.
What Is a Toll-Free Number? (And Why It Still Matters)
A toll-free number is a business phone number that lets callers reach you at no cost, with your company covering the call. It’s an easy way for potential customers to connect, whether they're local or abroad.
Toll-free numbers still play a vital role in global communication. They build trust, improve support, and provide a scalable, cost-effective solution for staying accessible across regions and time zones, facilitating international calls.
Why Businesses Choose Toll-Free Numbers
Toll-free numbers do more than eliminate cost barriers for callers—they support growth, earn trust, and keep your business connected at scale.
AVOXI Toll-Free Number Features
Manage, route, and scale your business voice strategy from one place. AVOXI’s toll-free numbers run on a full-featured cloud platform designed for global teams.
Instant Number Activation
Go live in minutes with on-demand access to toll-free numbers in over 150 countries.
Secure SIP Trunking
Route AVOXI toll-free numbers through your existing PBX, UCaaS, or CCaaS platforms with high-availability SIP trunking, designed for scale, security, and global reach.
Advanced Call Routing
Set up intelligent routing rules by location, time of day, IVR input, or agent availability from one centralized platform.
Call Recording & Monitoring
Enable automatic recordings for compliance, training, or quality assurance—with easy access to past conversations.
Built-In Analytics
Track usage trends across numbers, call origins, and geographies. Run reports on number performance, run test calls, and monitor activity in real time with dashboards and exports.
40+ Integrations
Easily integrate AVOXI with your existing UCaaS and CCaaS tools—like Genesys, Zoom, and Microsoft Teams.
Interactive Voice Response (IVR)
Create custom call flows that direct customers to the right team faster, enhancing satisfaction and reducing hold times.
How Telecom and Voice Teams Use AVOXI Toll-Free Numbers
Customer Support Teams
- Use IVR menus to instantly route incoming calls to the right support queue.
- Record and review calls to improve agent training and QA.
- Maintain 24/7 availability across regions without extra infrastructure.
IT & Telecom Managers
- Provision toll-free numbers across countries from a single platform.
- Apply complex call routing logic without third-party systems.
- Monitor uptime, call quality, and usage from one control panel
Global Sales Teams
- Use toll-free numbers by region to support inbound sales activity and make it easier for prospects to reach you.
- Assign numbers to campaigns or territories to capture interest and encourage callbacks.
- Track and attribute call activity by number, region, or lead source in your CRM.
Contact Centers & BPOs
- Manage numbers across regions and clients with centralized number control.
- Deploy failover routing to support business continuity and maintain SLAs during service disruptions or traffic spikes.
- Customize call flows for different clients or campaigns.
Balance Global Reach with
Local Flexibility
Expand into new regions or support global customers while staying accessible in every market. With coverage in 150+ countries and centralized number management, AVOXI helps you scale voice operations with confidence.
More numbers,
better coverage where
you need it.
How to Get a Toll-Free Number with AVOXI
Set up your toll-free number in just a few clicks. Whether you’re buying new numbers or porting existing ones, AVOXI makes the process fast and flexible.
Choose Your Phone Number
Browse AVOXI’s inventory to find toll-free numbers, or port an existing number to keep your current setup.
Configure Your Call Settings
After checkout, log into the AVOXI platform to customize call routing, IVR, voicemail, and more—all in one place.
Activate Instantly
Most numbers go live within minutes. Start receiving calls right away using your preferred devices or softphone tools.
Manage Everything from One Dashboard
Buy, update, and monitor all your numbers from a single view—no tickets or third-party tools required.
Compare AVOXI to Other Toll-Free Number Providers
Not all toll-free service providers cater to global businesses. Here’s how AVOXI stacks up where it counts.
| Global Coverage | 150+ countries with instant availability | Limited to select countries or regions |
| Instant Setup | Most numbers activated within minutes | Can take days to provision |
| Advanced Call Routing | Built-in IVR, time-of-day routing, failover options | Often requires external add-ons |
| Integrations | Native integrations with leading CCaaS/UCaaS platforms, including Zoom, Genesys, and Microsoft Teams | Limited or custom-only integrations |
| Global Support | 24/7 year-round assistance via chat, phone, and email | Business-hours only or outsourced help |
FAQ About AVOXI Toll-Free Numbers
AVOXI offers toll-free numbers in over 150 countries, including the US, UK, Canada, Australia, South Africa, and most of Europe, Asia, and LATAM.
Yes. If you're switching providers, you can easily port your existing toll-free number to AVOXI without interrupting service.
Toll-free numbers use prefixes like 800 or 888 and let callers reach you at no cost, even from a landline. They aren't tied to a specific location and are ideal for establishing a national or global presence.
Local numbers use regional area codes, giving you a local identity. Unlike toll-free calls, callers may be charged depending on their location and provider.
You can manage both from the AVOXI platform. Read more about toll-free vs. local numbers.
Pricing depends on the country, usage, and selected features. Most plans include core features like call routing and analytics at no extra cost. Average rates decrease as call volumes increase.
To get a toll-free number, follow these steps:
- Select a certified Responsible Organization (RespOrg) to manage the process. You can find an authorized list on the Somos website.
- Search for available numbers, including toll-free prefixes like 800, 888, 877, and others.
- Apply through the RespOrg and accept the service terms.
- The RespOrg reserves your number in the Federal Communications Commission-regulated SMS/800 Registry.
- Your RespOrg will activate your number and set up features like call forwarding, voicemail, transcription, or IVR.
While the FCC sets the rules, your RespOrg handles everything from number assignment to setup.
Toll-free numbers work by letting customers call your business at no cost, with your company covering the charges. They seamlessly route incoming calls to your chosen device or VoIP-based phone system. Most toll-free services also include features like call forwarding, voicemail, and intelligent routing based on time or location.
Domestic toll-free numbers only operate within their country of origin, while international toll-free numbers (ITFNs) allow callers in other countries to reach your business for free. Discover the key differences between domestic vs. international toll-free numbers.
Expert Insights on Global Voice Strategies
Learn more about taking the first steps towards a simpler, more powerful global voice strategy.
Voice Consolidation
5 Signs You're Managing Too Many Voice Providers
Managed Porting Services
Streamlining Global Number Transfers for Larger Porting Projects
Voice Management
7 AVOXI Voice Management Features that are Better with Scale
