AVOXI Receives Consecutive Wins for Global Communications Platform
Third-party tech media sites award AVOXI with back-to-back awards for its voice and contact center solutions
ATLANTA, April 12th, 2021 -
AVOXI, a global Communications Platform as a Service (CPaaS), has been recognized for its robust solutions and intuitive user experience in the technology and communications space with not one, but two distinguished awards.
- Emerging Favorite in Capterra 2021 Call Center Shortlist Report
- 2021 Voice Technology Excellence Award by CUSTOMER Magazine and TMC
The first company win comes from Capterra, where AVOXI was named an Emerging Favorite solution in their 2021 Call Center Shortlist Report. This independent assessment empowers buyers to evaluate up-and-coming technologies in the contact center space, assessed using customer reviews and Capterra data.
Presented by CUSTOMER magazine and TMC, AVOXI also received the 2021 Voice Technology Excellence Award for its merit in voice and contact center software, which accredits industry leaders who provide valuable tools and services that streamline workflows and strengthen customer communication around the world.
AVOXI is known for its quality global voice platform, providing thousands of contact centers with reliable solutions. In the past two years, they’ve successfully evolved their platform to include intelligent routing, expansive analytics, and easy-to-implement integrations.
“Being recognized for both of these awards is an incredible achievement,” said CEO David Wise. “We’ve built our solutions to specifically solve our customer’s needs and being recognized in this way is proof of the value we’re bringing to the market. I couldn’t be prouder of our team and their hard work.”
Receiving these awards comes off the heels of an advantageous first quarter of 2021. AVOXI has added several new integrations to their portfolio, most recently launching certified SBC direct routing for Microsoft Teams. The platform continues to provide an integrated experience for customers - bringing together quality global voice and intuitive call center technology.
Stay up-to-date on all of AVOXI’s company news and product releases by following their LinkedIn page.
AVOXI, a global Communications Platform as a Service (CPaaS) company, provides enterprise voice and messaging software on a global scale. Giving international businesses the local presence they need to easily connect with their customers, AVOXI offers feature-rich voice technology with unparalleled coverage, quality and reliability.
Powering 7,000+ customers across 170+ countries and driving over 50+ million customer interactions every year, AVOXI’s agile cloud platform enables customers to integrate with the technologies that matter most.
Get the global voice software that enterprises trust to keep their communications running. Go global, call local with AVOXI today. Learn more at www.avoxi.com.
About Capterra Shortlist
The Capterra Shortlist Report identifies the top products in software categories based on a proprietary blend of user ratings and popularity. The Shortlist plots the products on a grid and allows the buyers to easily see which products are strongest on each component: Established Players, Top Performers, Noteworthy Products, and Emerging Favorites. Click here for more information on the methodology.
Since 1982, CUSTOMER magazine (formerly Customer Integration Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews, and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.
Through education, industry news, live events, and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership, and lead-generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all participants. Through our custom lead-generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and roadshow management services and custom content creation with expertly ghost-crafted blogs, press releases, articles, and marketing collateral to help with SEO, branding, and overall marketing efforts.
AVOXI Media Contact:
Jennifer Hopkins, CMO
TMC Media Contact:
Michelle Connolly, Marketing Manager