Simple Call Center Software

AVOXI Genius is your effective, affordable, and simple call center solution. A computer, headset, and internet are all you need to get started.

Intuitive interface makes it easy to get started and customize your features

Multi-level IVR and ACD makes inbound call management easier than ever

Answer calls from your office phone, mobile phone, or our WebRTC softphone

Enjoy affordable pricing per user and amazing VoIP telephony rates worldwide

No setup fees, no minimum contracts. Try simple call center software risk-free!

OVERVIEW     FEATURES     SOLUTIONS     INTEGRATIONS

Simple Call Center Software

Simple call center software makes it easy to manage your communications from an easy-to-use cloud-based contact center platform. Every call is important, and the AVOXI Genius small business call center software allows you to have the tools you need to handle your customer communications. With AVOXI, setting up your small business call center solution is quick, easy, and incredibly affordable. Enjoy a free trial of our call center software and see just how simple managing a call center software can be.

Set Up Your Simple Call Center Software in Minutes

With AVOXI, setting up your simple call center software is both easy and affordable. Get more for less when you choose AVOXI:

  • Launch your simple call center solution in minutes
  • Enjoy the best call rates with phone numbers in 160+ countries
  • Get paid to port your existing phone numbers to AVOXI
  • Edit users, routing, and other settings from your online interface
  • Save big with no setup fees, no minimum contracts, and incredibly affordable user licenses
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Never Miss a Phone Call with Advanced Call Routing

AVOXI's simple call center software makes it simple to manage your inbound call routing.

  • Automatic Call Distribution (ACD): Customize your ACD rules using advanced call routing features.
  • Interactive Voice Response (IVR): Create as many IVR menus and routing prompts as your inbound call flow requires for effective call distribution. 
  • Call Forwarding to Any Device: With AVOXI, you can answer calls from your desk phone, mobile phone, or our WebRTC softphone.
  • Superior Call Quality: Use AVOXI's telephony network to get fantastic global call quality for your team and customers.

Drive Great Customer Experiences With Simple Call Center Software

AVOXI Genius is the simple call management system built to improve your communications and team performance right away:

  • Real-Time Call Monitoring: Monitor calls with call whisper and barge, score calls, and leave feedback notes on call recordings.
  • Live Dashboard: In your online user interface, monitor multiple agents, calls, and call statuses in real time.
  • CRM Integration: Easily integrate your call center software and CRM in just a few clicks.
  • Easy Self-Service: Instantly add or remove agents or phone numbers, edit users' individual access to features, and more from your online interface.
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TESTIMONIALS

Simple Call Center Software Pricing

Interested in Custom Pricing for Simple Contact Center Software?

Interested in trying our simple call center solution, but not sure if our platform has every feature or integration you're looking for? Speak with one of our in-house experts to request new features or a custom pricing plan.

Why So Many Businesses Choose AVOXI's Simple Call Center Software

There's good reason why over 5,000 companies around the world trust AVOXI as their business VoIP and call center software provider.

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AVOXI Network Infrastructure POPs / Gateways

Fast Implementation

We're removing the complexity from call center software. Implement your simple call center software in minutes and start simplifying your workload right away. 

Cost Reduction

Finally, running a call center can be easy and affordable. Affordable plans, globally competitive telephony rates, and no setup fees or minimum contracts make it easy to reduce contact center costs with AVOXI.

Dedicated Support

Every call center software customer gains access to 24/7 support with our in-house team of experts, as well as a dedicated account expert focused on your specific business needs.

Simplified Integration

AVOXI removes complexity from your workflows. Choose from 50+ CRM and Helpdesk tools to integrate with your simple call center solution. Easily manage your agents, phone numbers, and metrics from one interface. 

World's Largest Coverage Area

With a VoIP telephony network covering 160+ countries, no contact center provider gives you the reach that AVOXI does. Enjoy amazing call quality for affordable rates worldwide.

Innovative Feature Roadmap

AVOXI is on a mission to make customer communications easy and available for small businesses, enterprises, and call centers worldwide. Our engineers are constantly rolling out new features and platform improvements.

Common Questions About Call Center Software

How long will it take to launch my simple call center software?

In most cases, new customers are able to deploy their new call center software within one day. That includes onboarding and coaching from an AVOXI implementation expert. After signup, you can instantly self-provision new users, phone numbers, and much more from your simple contact center software interface.

Are there physical hardware requirements to use AVOXI Genius?

As a browser-based software, AVOXI Genius can be used anywhere where you have a stable internet connection (we recommend 150 kbps per simultaneous call). There are no additional hardware requirements for launching our simple call center solution.

What level of support is included with my contact center software?

Every AVOXI Genius customer has access to 24/7 phone support. You can also create service tickets via email or chat from within your User Interface.

Can I customize my users, phone numbers, call queues, etc. on my own?

AVOXI Genius is designed to give you complete control over your simple, affordable call center software. After signing up, you can add, edit, and remove users instantly from your own user interface. You can also activate toll free, non-geographic, and local phone numbers from 160+ countries instantly and customize your call distribution rules. 

Can I set up custom integrations with my simple call center solution?

The dedicated engineers at AVOXI are enhancing our existing contact center integrations and adding new platforms to the integrations store every month! If you have questions about available contact center software integrations, or if you would like to request a new platform be added next, please let us know! 

Can I schedule my free trial to start at a later date?

Of course! Submit the short free trial form and you will be given the option to choose the specifications associated with your call center solution's free trial period. 

What else can AVOXI do for me?

AVOXI is a one-stop shop for cloud communications and business voice solutions! In addition to providing the best simple and affordable call center software, popular services from AVOXI include virtual phone number from 160+ countries, SIP trunking, and SMS forwarding.

More Than Just a Simple Call Management System

AVOXI Genius is more than just a simple call management system. It's a complete call center solution built to improve team performance and simplify your communications.

Try the Best Simple Call Center Software for Business

See our simple call center software in action and find out just how easy managing your call center can be!