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Virtual Call Center Solutions

Smart Queue® Virtual Call Center

AVOXI’s cloud-based, virtual contact center solution, Smart Queue®, offers cloud-based contact center solutions tailored to your unique business requirements. Using open-source technology, Smart Queue provides comparable contact center features and functionality as found in costly proprietary platforms at a fraction of the cost. As a virtual solution, AVOXI’s team handles the upgrades and maintenance. You focus on your business without the software and hardware worries. Fully scalable, easily add new users and increase user productivity by providing easy access to features and capabilities.

Why Choose Smart Queue Call Center Solutions?

Minimal Capital Investment

Virtual call center solutions require no on-site equipment, so you don't spend a fortune on equipment and installation costs.

Remote Agent Functionality

Smart Queue is hosted in the cloud, so you and your agents work from anywhere with a reliable Internet connection.

Cost-effective Scalability

Add or remove agents easily as your business scales up or down. No need to purchase on-site equipment for new employees.

Essential Call Center Features

From live call monitoring to custom reporting, Smart Queue has the features you need to manage a successful call center.

Rapid Deployment

Deploy your hosted contact center solution in days, not weeks or months. Turn up is quick, easy, and affordable.

24/7 Phone Support

Whether you have 5 or 50 agents, we have you covered. All Smart Queue customers have access to 24/7 phone and email support.

Connect with Customers Around the Globe

Virtual call center solutions from AVOXI help you communicate with customers anywhere: from Shanghai to Bogota to Mumbai to Main Street. That's because we operate our global call center software solutions with real world challenges like reduced Internet access in mind, and leverage the best technology across rural and urban regions.

Because the Smart Queue call center platform is hosted in the cloud, you and your agents can work from anywhere. No hardware. No on-site equipment. No hassles.

 

Smart Queue Virtual Call Center

Ready to see the Smart Queue call center solution in action?

Schedule your free demo with an AVOXI Call Center Specialist today.