Smart Queue® Virtual Call Center Software
AVOXI’s cloud-based, virtual call center solution, Smart Queue®, offers cloud-based call center solutions tailored to your unique business requirements. Using open-source technology, Smart Queue provides comparable contact center features and functionality as found in costly proprietary platforms at a fraction of the cost. As a virtual solution, AVOXI’s team handles the upgrades and maintenance. You focus on your business without the software and hardware worries. Fully scalable, easily add new users and increase user productivity by providing easy access to features and capabilities.
Add more to your bottom line with AVOXI Smart Queue. Built on open-source technology, our hosted solution provides the same features and functionality as proprietary call center platforms – at a fraction of the cost. Our competitive virtual call center pricing allows businesses of all sizes to spend more time and resources on what matters: their customers.
Start & Grow
Time of Day Routing
Real Time & Historical Call Reporting
Remote Agent Capability
Start & Grow +
Live Call Monitoring
Call Whisper/Call Barge
Quality Assurance Evaluations
Pre-determined Call Disposition
Custom Report Builder
Agent Performance Tracker
Take Flight +
Automated Report Distribution
Geographical Call Routing
Why Choose Smart Queue Call Center Solutions?
Connect with Customers Around the Globe
Virtual call center solutions from AVOXI help you communicate with customers anywhere: from Shanghai to Bogotá to Mumbai to Main Street. That's because we operate our global call center software solutions with real world challenges like reduced Internet access in mind, and leverage the best technology across rural and urban regions.
Because the Smart Queue call center platform is hosted in the cloud, you and your agents can work from anywhere. No hardware. No on-site equipment. No hassles.
Ready to see the Smart Queue call center solution in action?
Schedule your free demo with an AVOXI Call Center Specialist today.