If you’re using a VoIP phone system, you want to make sure you’re using it to its fullest potential. Part of that is making sure you’re using the best technology along with it. The VoIP phone you choose can have a big impact on how you interact with your system. Because of this, we’ll use this article to explore the specifics behind the options available on the market today. We’ll discuss VoIP phones for business and help answer, which is right for you?
How to Choose the Right VoIP Phone for Business
Not sure which VoIP phone is right for your business? Don't worry - you're not alone. With so many options to choose from, including handphones and soft phones, it's important to explore all the features and functionality available before making a decision.
Read on for a few quick tips on choosing the right VoIP phones for your business:
First, ask yourself the ultimate question: softphone or handphone?
One of the most basic factors you’ll need to decide on before you chose a VoIP phone is whether you’re interested in a softphone or hardphone. A softphone is virtual and works over the Internet on your personal computer. A handphone is the handheld phone you’ve traditionally used.
While both can be successfully used on a VoIP system, you’ll need to decide which one is your preference. The benefit to a softphone is that you can access your phone anywhere you have Internet access and your computer. But, many people prefer using a handphone because they can physically hold it.
Choose a phone that offers mobility
If you're looking for VoIP phones, you're already using a cloud-based phone system or call center software. That means you recognize the benefits of mobility when it comes to your phone calls. The VoIP phone you choose should offer you the same flexibility. Your phone should operate with its full functionality whenever you have access to the Internet. That’s the overall benefit behind a VoIP system and is something that should be considering when choosing a phone.
Look for VoIP phones that help you scale your business
If your business experiences intermittent growth or periods throughout the year where you scale back your workforce, that’s a factor to keep in mind when choosing a VoIP phone. You don’t want to be left paying for unused phones, and you don’t want to feel constrained if you’ve hired many new employees. The right VoIP phone can make it easy to scale your system up or down.
With a phone system that runs over the Internet, reliability is extremely important. You want a VoIP phone that works successfully along with your system so that both are extremely reliable. One suggestion is to see if your phone system provider recommends any specific brands or models of VoIP phones that can be fully integrated with their service.
For example, AVOXI recommends that customers use the Bria Stretto softphone, as it is both reliable and compatible with our service.
Choosing the Right VoIP Business Phone
VoIP business phones, as you can see, offer their own set of features and functionality. Each operates in a different way and interacts with your phone system accordingly. In order to choose the right phones for your business, you need to fully understand your needs, recognize the growth your company may experience and also have a budget in mind. Keep the factors above at the forefront of your mind while you make this final decision.