Small Business VoIP Solutions

Effective, affordable, and easy-to-use small business VoIP solutions. Start a free trial and see why AVOXI is the top virtual phone system for small businesses.

Every business phone line includes 20+ VoIP PBX features

No setup fees, no contracts, amazingly affordable pricing

Set up your small business virtual phone system in minutes

Includes auto attendant, call routing, call recording and many more features

Set up a business phone line in 160+ countries and forward calls anywhere

Try out an AVOXI Genius® small business VoIP solution for 30 days risk-free

small business voip solution

Try the Best VoIP Phone System for Small Business Risk-Free

We built AVOXI Genius to be the small business VoIP phone system known for flexibility, reliability, scalability, and ease-of-use. Setting up your company's virtual phone system is quick and easy, giving you the call management tools you need to improve your team's performance right away. There are no setup fees or minimum contracts, and you can try our virtual phone service for 30 days risk-free. Contact us today and find out why AVOXI is the top VoIP phone service for small businesses.

Highly Reliable, Amazingly Affordable Virtual Phone Service for Small Business

When we ask small business owners why they chose AVOXI as their virtual phone system, some of the most common reasons we hear include:

  • You're covered by 24/7 live support from our in-house team of experts
  • There are no setup fees, cancellation costs, or minimum contracts
  • With plans between $4.49 - $24.99 per user, AVOXI is incredibly affordable
  • AVOXI's wholesale call rates put other call management solutions to shame
  • Earn up to $1,000 for every phone number you port to AVOXI's global network
  • Our dedicated team of developers adds new features to AVOXI Genius every month - Ask about our product roadmap to see what's coming next!
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voip service for small business

Never Miss a Business Call with Advanced Call Routing Features

Advanced call routing makes call management for small businesses easier than ever:

  • Create unlimited auto attendant menus and call groups with custom ring rules
  • Route phone calls with time-of-day, round-robin, skills-based routing and more
  • Take calls from your desk phone, mobile device, or our WebRTC softphone
  • Instantly activate new business phone lines in 160+ countries worldwide
  • Receive and manage SMS and voicemail transcriptions via email
  • Easily edit users, auto attendants, and VoIP PBX settings from anywhere

All the Call Management and Reporting Features You Need to Improve Productivity Today

AVOXI Genius is the call management solution built for improving your company's communications and agent performances right away:

  • Create custom call disposition codes and track call outcomes over time
  • Listen to live calls with real-time monitoring or playback call recordings anytime
  • Rate agent interactions and provide actionable feedback with call scoring
  • Coach your agents in real-time with call whisper and call barge
  • Track performance and view analytics with hundreds of different reporting options
small business voip solution

Flexible VoIP Phone System Features for Better Communications

Call Queues

Set up unlimited call queues and customize your queue-based routing options, ring rules, custom greetings and more.

Call Queueing ➜

Round-Robin Routing

Evenly distribute calls to your sales or support teams with round-robin routing, one of several phone routing options available.

Round-Robin Routing ➜

Time-of-Day Routing

Automatically distribute calls based on the hour, day, or holiday schedule with time-of-day routing features.

Time-of-Day Routing ➜

Global Voice Coverage

Instantly activate toll free and local VoIP phone numbers in 160+ countries and enjoy the most competitive rates worldwide.

Hosted IVR

Easily manage your IVR routing options and help your callers navigate to the best agent for their needs the first time.

Hosted IVR ➜

Call Recording

The AVOXI Genius User Interface makes it easy to store and manage your contact center's call recordings.

Call Recording ➜

Live Call Monitoring

Listen to your agent and customer interactions for training purposes and ensure quality standards are met.

Live Call Monitoring ➜

Call Barge / Whisper

Offer helpful advice to your agents during calls without alerting the customer with call whisper or take over with call barge.

Automatic Call Distribution

Automatically route calls based on a variety of distribution rules so your callers reach the right agent for their needs the first time.

Automatic Call Distribution ➜

WebRTC Softphone

Enjoy superior quality voice when you upgrade your existing hard phones to the AVOXI Genius WebRTC softphone.

VoIP Softphone ➜

Skills-Based Routing

Segment your agents based on a range of attributes and connect your callers to the best agent for their needs every time.

Skills-Based Routing ➜

Call Dispositions

Track the outcomes of your calls and maintain customer information with summary notes and call disposition ratings. 

Reviews from Our Customers

Small Business Virtual Phone System Pricing

VoIP PBX features like auto attendant, call forwarding, call recording, and many more are included with any business phone line and do not require the purchase of virtual phone system plans. And with plans ranging from $4.99 - $24.99 per user, AVOXI Genius is easily one of the most affordable virtual phone systems for small businesses.

Schedule Your Free Trial

Schedule your free trial or get a free demo. An AVOXI expert will help you set up your VoIP phone system and demonstrate how to start using your virtual phone service features.

TRY AVOXI RISK-FREE

Start With a Business Phone Line

Get a business phone line online and start handling your calls right away. Features like IVR, call forwarding, call recording and more do not require you to purchase virtual phone system seats.

CHOOSE YOUR NUMBER

Talk to an Expert

Contact us today to schedule a free demo, request custom pricing, or call us from any of our international business phone lines to speak to an expert right away.

TALK TO AN EXPERT

Why Growing Companies Choose AVOXI

There's a reason that thousands of companies worldwide trust AVOXI as their call management solution. No matter where you need service, our direct interconnects with Tier 1 carriers worldwide allow AVOXI to deliver enterprise-grade call quality at the most affordable rates worldwide. No matter where you do business, you can expect the most effective, affordable call center solutions for small business.

voip system for small business

Reduced Call Costs

As a Tier 1 provider, AVOXI provides you voice services at a fraction of the cost of most virtual phone systems, creating massive cost savings overall. Companies switching to AVOXI often save up to 50% on VoIP call rates alone.

small business voip service

Affordable Pricing Plans

Enjoy a simple pricing plan without all the add-ons or hidden fees you've come to expect from call management platforms. Take advantage of no setup fees, no minimum contracts, and affordable virtual phone service plans.

small business virtual phone system

Amazing Call Quality

We've spent nearly 20 years building the global infrastructure expected of a Tier 1 carrier. Over 99% of calls handled by AVOXI's network receive MOS scores above the global standard for "excellent" voice quality.

small business voip

Worldwide Reliability

Cloud-based platform with no single point of failover. Built on Google Cloud Platform for secure storage, powerful compute speeds, and ultimate reliability. Same infrastructure as Google. Speed, flexibility, and security. 

voip service for small business

Transition to the Cloud

Move your existing phone system to the cloud at your own pace. Our contact center platform and virtual phone numbers work over the top your existing business phone system. No additional hardware to configure or maintain. 

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Dedicated Support

Do business with people, not machines. We don't outsource our support so our customers get access to our in-house team of experts, 24/7. You also get a dedicated account manager who is focused on your specific business needs. 

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Ease-of-Use

Run your VoIP phone solution from anywhere you have an internet connection. Instantly add or edit users and phone numbers. Configure your account settings, call routing options, IVR menus, from your online interface.

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Quality Assurance

Take advantage of quality assurance tools like custom notes, call dispositions, live call monitoring, call recording, call scoring and all the analytics and reporting views you need to track and improve performance metrics.

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Product Roadmap

Every month, our dedicated engineers are adding new features to the AVOXI Genius platform. Our customers agree that there when working with a company focused on growth and innovation vs legacy providers, there is no comparison. 

Common Questions About VoIP Solutions for Small Business

How long does it take to set up my virtual phone system?

With AVOXI, you can set up your virtual phone system in 1 business day or less. 

Are there any physical requirements that I need before starting my trial?

As a cloud-based call forwarding system, the AVOXI Genius platform can be used anywhere where you have a stable internet connection (150 kbps per simultaneous call recommended).

Can I use call management software with my existing business phone system?

Yes, our call management software works over the top of any existing phone system or as a stand-alone VoIP phone system. 

What level of support is included with my service?

24/7 phone support is available to all customers using the AVOXI Genius contact center platform. You can also access the AVOXI Genius support team via email anytime, open support tickets from your login, or call us directly. 

How long does it take to add users or phone lines in my small business VoIP phone system?

AVOXI Genius is designed to give you complete control over your small business' phone system. After signing up, you can instantly add, edit, and remove users from your own user interface. You can also activate toll free or local phone lines from 160+ countries instantly.

What else can AVOXI do for my business?

In addition to the best virtual phone service for small business, popular services from AVOXI include VoIP phone lines from 160+ countries. 

Learn More About Virtual Phone Service for Small Business

small business voip solution