+1 800.462.8694 U.S. | +1 770.937.9735 Worldwide

Call Center Softphone

Your flexible, affordable, and reliable contact center softphone.

Make outbound calls to any location worldwide

Designate custom caller IDs for each agent anytime

Monitor inbound and outbound call recording from your browser

Includes PBX features like IVR, inbound routing, work groups and more

Manage your call center softphone anywhere with an internet connection

No setup fees. No contracts. Try our contact center softphones risk-free!

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Your Contact Center Softphone

Call center softphones allow your agents to receive calls on their desktop or make outbound calls with custom caller ID anywhere worldwide. Our call center softphone is included with every user extension you set up in your cloud PBX, along with several other useful contact center phone features like IVR menus, call recording, call tracking and many more. To get started, simply purchase a virtual number from our online shopping cart. You'll receive an email with your login credentials as soon as your account is verified, a process that takes 15 minutes or less. For a detailed walkthrough of our contact center softphone and other features, schedule a demo and free trial today!

Dynamic Call Center Softphone

Easily add, remove, and modify your softphone applications from anywhere, all you need is an internet connection. You can use your contact center softphones for outbound dialing around the world, simply include the country code associated with your number and connect with your global market.

Flexible, Affordable, and Reliable Call Center Softphone

Your contact center softphones are included with any user you add to your cloud PBX platform. Standard users with a phone extension are just $4.99 per month. Advanced user seats with live call monitoring and call queue features are available as add-ons anytime. Let's find out how much you can save with AVOXI today!

Make Outbound Calls with Custom Caller ID Anywhere

Your call center softphones come with global outbound dialing functionality. Plus, with local and toll free numbers available in 160+ countries, nobody provides the global coverage that the AVOXI platform does. Select any of your local or international office numbers as your custom caller ID.

Contact Center Software Features Included

When it comes to delivering advanced features at an amazing value, nobody goes as far as AVOXI. Your call center softphone includes an amazingly affordable cloud PBX with every feature you need to improve your team's performance.

Call Recording

Call Queues

Call Transfer

Outbound Calling

VoIP Softphone

Toll Free Numbers

Virtual Local Numbers

Call Routing

Call Analytics

Call Hold

Custom Caller ID

Voicemail-to-Email

Custom Ring Rules

Self-Service

Interactive Voice Response

Custom Greetings

Live Call Monitoring

Call Whisper

Call Barge

Custom Call Outcomes

Voicemail Transcription

 How to Set Up Your Call Center Softphone

STEP 1: Choose a Number

Choose a local or toll free number from the shopping cart. After your initial setup, you can add/remove as many custom caller IDs or callback numbers as you would like.

Interested in our advanced solution for call centers and enterpises? Complete an order for any plan and you will receive an email from our team asking if you would like to start a risk-free trial of our advanced call management system. After confirming your total users, you will get new login credentials and receive a credit for your previous charge. You can also schedule a demo with a free trial here.

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STEP 2: Review Your Account Details and Place Your Order

After completing your order, you will receive an email with your login credentials. Once you log in, you customize your call forwarding rules, IVR menus, custom greetings, and other call management features. You can also set up alternative methods of payment, such as Paypal.

Note: If the email you provided is not associated with your listed business, you will still be able to login and customize your settings. However, your number may not be activated until an AVOXI expert is able to confirm your account details (this process takes 5 minutes or less).

STEP 3: One of Our Dedicated Experts Will Make Sure You Have Everything You Need

An AVOXI expert will reach out to ensure your call center softphones are set up correctly and make sure you have everything you need to improve your team's performance today. If you have any questions, let us know! We'll be available anytime you need help.

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Neil
Enterprise Account Executive
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Alvin
Commercial Director - APAC

Frequently Asked Questions

How long does it take to activate my softphones?

When you set up a number in the online cart, you will receive an email with your account's login credentials. Soon after logging in, you will be prompted with options to set up user extensions with softphones included. 

Will your softphone work with my existing call center software?

Yes, our call center softphones work with any existing platforms or as a stand-alone call management solution. 

What are my international caller ID options?

AVOXI offers local and toll free numbers in 160+ countries. You can active new numbers instantly from your user interface. 

What else can AVOXI do for my business?

In addition to providing the most flexible contact center softphone software, popular services from AVOXI include VoIP phone systems and VoIP business numbers in 160+ countries. 

Have Questions About Our Call Center Softphone Plans?

Call Us From...

US/Canada: 1 800 394 1980
Australia: 1 800 834558
israel virtual numbers Israel: 180 946 5062
singapore virtual numbers Singapore: 800 852 6179

south korea virtual number South Korea: 00798142030207

switzerland virtual number Switzerland: 0800 899 839

Canada flag mini Costa Rica: 800 542 5396

Germany flag mini South Africa: 080 098 1340

Canada flag mini Canada: 1 800 394 1980

japan virtual number Japan: 81 3 4579 9469

new zealand virtual number New Zealand: 0800 450 951

Germany flag mini Germany: 0800 000 0476

philippines virtual numbers Philippines: 1800 11101769

malaysia virtual number Malaysia: 1800 819 244

Hong Kong and Toll Free Numbers Hong Kong: +852 30114974

Mexico Flag Mexico: 01 800 099 1204 

spain virtual number Spain: 800 654 432

italy virtual number Italy: 800 790 731

netherlands virtual numbers Netherlands: 0800 023 4197

thailand virtual numbers Thailand: 1800 011 013

Worldwide: +1 (770) 937-9735

We Are Located in...

Atlanta, Georgia (HQ)
1000 Circle 75 Pkwy | Suite 500
Atlanta, GA 30339
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Charleston, South Carolina
656 King St
Charleston, SC 29403
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Costa Rica
Centro Comercial
Country Plaza
Local 8 Segunda Etapa
San Rafael de Escazu
San Jose, Costa Rica
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South Africa
Johannesburg Office
The Pivot, Building B, Second Floor
1 Montecasino Blvd., Fourways, Johannesburg 2055
South Africa
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Ready to Set Up Your Contact Center Softphones?