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Call Center Softphone

The easy, effective, and affordable contact center softphone. Try it risk-free when you buy numbers in any country.

Make outbound calls to any location worldwide

Designate custom caller IDs for each agent anytime

Monitor inbound and outbound call recording from your browser

Includes PBX features like IVR, inbound routing, work groups and more

Manage your call center softphone anywhere with an internet connection

No setup fees. No contracts. Try our contact center softphones risk-free!

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Your Contact Center Softphone

Call center softphones allow your agents to receive calls on their desktop or make outbound calls with custom caller ID anywhere worldwide. Our call center softphone is included with every user extension you set up in your cloud PBX, along with several other useful contact center phone features like IVR menus, call recording, call tracking and many more. To get started, simply purchase a virtual number from our online shopping cart. You'll receive an email with your login credentials as soon as your account is verified, a process that takes 15 minutes or less. For a detailed walkthrough of our contact center softphone and other features, schedule a demo and free trial today!

Dynamic Call Center Softphone for Any Business

Easily add, remove, and modify your softphone applications from anywhere, all you need is an internet connection. You can use your contact center softphones for outbound dialing around the world, simply include the country code associated with your number and connect with your global market.

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Flexible, Affordable, and Reliable Call Center Softphone

Your contact center softphones are included with any user you add to your cloud PBX platform. Standard users with a phone extension are just $4.99 per month. Advanced user seats with live call monitoring and call queue features are available as add-ons anytime. Let's find out how much you can save with AVOXI today!

Make Outbound Calls with Custom Caller ID Anywhere

Your call center softphones come with global outbound dialing functionality. Plus, with local and toll free numbers available in 160+ countries, nobody provides the global coverage that the AVOXI platform does. Select any of your local or international office numbers as your custom caller ID.

VoIP Features Included With Your Call Center Softphone

When it comes to delivering advanced VoIP features at the best price possible, no other call center softphone service has gone as far as AVOXI. Your web-based software includes an amazingly affordable call management system with every feature you need to improve your company's communications today.

Call Analytics

Call Hold

Custom Caller ID

Voicemail-to-Email

Custom Ring Rules

Self-Service

Custom Greetings

Call Whisper

Call Barge

Custom Call Outcomes

Voicemail Transcription

How to Set Up Your Call Center Softphone

Buy Virtual Numbers Online

Buy phone numbers online and start customizing your call management features right away. After purchasing a virtual number in the online shopping cart, check your email for login instructions.

Talk to an Expert

To schedule a free demo, or to speak to an expert about any questions you may have, contact us today! If you expect large call volumes or have unique business needs, ask us about custom solutions.

How to Get Your Call Center Softphone

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Step 1: Choose a Virtual Number

Choose any virtual number from the online shopping cart. After your initial setup, you can add/remove as many custom caller IDs or callback numbers as you need.

Step 2: Check Your Confirmation Email

After purchasing a virtual number in the online cart, you will receive a confirmation email with your login instructions. Note: If the email you provided is not associated with your listed business, you can still log in. However, your IVR's phone number may not be activated until an AVOXI expert is able to confirm your account details (this usually takes 15 minutes or less).

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Step 3: Customize Your Softphone

After your number is activated, you can start customizing your call center softphone settings according to your specific business needs. You can update your account anytime from your online interface, including adding or removing phone numbers.

Step 4: Let Us Know How We Can Help

An AVOXI expert will reach out to ensure your call center softphone is working as you want it to and make sure you have everything you need to improve your team's performance today. If you have any questions, let us know! We'll be available anytime you need help.

neil
Neil
Enterprise Account Executive
alvin-avoxi-specialist
Alvin
Commercial Director - APAC

Looking for Custom Softphone Solutions?

Contact us today to talk to an expert, schedule a free demo, or request custom pricing for a personalized softphone solution.

What Customers Are Saying About AVOXI

Common Questions About Softphones

How long does it take to activate my softphones?

When you set up a number in the online cart, you will receive an email with your account's login credentials. Soon after logging in, you will be prompted with options to set up user extensions with softphones included. 

Will your softphone work with my existing call center software?

Yes, our call center softphones work with any existing platforms or as a stand-alone call management solution. 

What are my international caller ID options?

AVOXI offers local and toll free numbers in 160+ countries. You can active new numbers instantly from your user interface. 

What else can AVOXI do for my business?

In addition to providing the most flexible contact center softphone software, popular services from AVOXI include VoIP phone systems and VoIP business numbers in 160+ countries. 

Have Questions About Our Call Center Softphone Solutions?

Submit the short form to get in touch with an AVOXI expert and let's see how we can improve your business communications today!

Ready to Set Up Your Call Center Softphone?