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Call Center Software Solutions

Easy, effective, and affordable call center software solutions. Try any cloud-based contact center solution risk-free.

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Cloud Call Center Solutions

As a call center software solution, the AVOXI Genius cloud contact center serves the unique needs of multiple business models. Outbound, blended, and inbound call center solutions can be customized for your use-case. Increase productivity, reduce costs, and easily scale with a custom contact center solution. Find out what a cloud-based call center solution can do for your business today!

contact center solutions

Contact Center Solutions by Type

Blended Cloud Contact Center
Inbound Call Center

Customer Service Contact Center

Remote Call Center

Contact Center Solutions by Industry

Education

Establish better communications between teachers, students, parents, and faculty. Improve efficiency, cut costs, and reach more applicants worldwide with cloud-based phone solutions for schools and online education.

Insurance

Establish a professional, localized presence for your agents and handle calls from anywhere in the world. Easily manage remote agents and create more efficient communication paths.

Healthcare

Establish secure communications and create better interactions with patients and families. Reduce costs and set up more efficient call routing systems today with call center solutions for hospitals and healthcare.

Hospitality & Travel

Make it easy for customers to reach you no matter where they go. Expand a localized presence to global audiences, improve efficiency, and reduce costs with contact center solutions for hospitality and travel agencies.

Retail & eCommerce

Reach a larger global audience, create personalized customer experiences, manage remote employees and much more with contact center solutions for retail and e-commerce.

Real Estate

Create a professional local presence for your agents and easily manage remote employees from anywhere. Reach more buyers while saving with more efficient communication handling.

Call Center Solutions by Size

Small & Medium Call Center Solutions

For teams of 5-49 agents.

Enterprise Call Center Solutions

For teams of 50+ agents.

Contact Center Solutions by Business Need

Digital Phone Lines

International Calling

Call Center Routing

Web-Based Call Center

Call Center Quality Assurance

Agent Coaching

Frequently Asked Questions

How long does it take to set up my cloud call center solution?

With AVOXI Genius, setting up your cloud-based call center takes less than 1 business day. In most cases, new customers are active in just a couple of hours. After signup, you can instantly self-provision new users, phone lines, and much more instantly from your online user interface. 

Are there any physical requirements for starting my trial?

As a cloud-based call center solution, AVOXI Genius can be used anywhere where you have a stable internet connection (150 kbps per simultaneous call recommended).

What level of support is included with my solution?

24/7 phone support is available to all AVOXI Genius customers. You can also access the AVOXI Genius support team via email anytime, or open support tickets from your login. 

How long does it take to add new users or digital phone lines in AVOXI Genius?

AVOXI Genius is designed to give you complete control over your contact center solution. After signing up, you can add, edit, and remove users instantly from your own user interface. You can also activate toll free or local phone lines from 160+ countries instantly. 

What else can AVOXI do for my business?

In addition to the top cloud-based call center solutions for expanding companies, popular services from AVOXI include digital phone lines from 160+ countries and SIP trunking services.

Try a Custom Call Center Software Solution Risk-Free

Get a 30-day risk free trial when you schedule a demo of AVOXI's cloud-based call center solutions.