+1 800.462.8694 U.S. | +1 770.937.9735 Worldwide

Call Management Software

A reliable, easy-to-use call management software that gives you the features and analytics you need to improve your team performance anywhere in the world.

Easily set up your call management software in just a few minutes

Enjoy perfect call quality no matter where you are located

Intuitive web-based interface makes managing your team easier than ever

Access the world's largest range of virtual numbers covering 160+ countries

Enjoy features such as call recording, call queues, ACD, IVR and more

Easily manage your team with call monitoring, disposition reports, and QA

No setup fees. No contracts. Try our call management software risk-free!

voip phone system

Call Management Software

The simple, effective, and reliable call handling software that gives you the features and analytics you need to improve your team performance anywhere in the world. Set up our call management software in just a few minutes.

Fast Deployment

Set Up Your Call Management Software in Minutes

Set up a business phone number from our online shopping cart and start customizing your call management phone system within minutes.

Hosted Office Phone System

Control Your Call Management System from Anywhere

With a web-based phone system, you can manage your team's performance from anywhere you have an internet connection.


Enjoy Advanced Features at Amazingly Affordable Rates

Managing your virtual phone system doesn't have to be hard. Try the most effective, affordable, and simple call management software.

What Customers Are Saying About AVOXI

Call Management Made Easy with Advanced Call Routing

  • Easily configure IVR menus with custom prompts
  • Set up automated call routing based on predetermined rules
  • Manage unlimited call queues with custom ring rules and music-on-hold
  • Upload custom greetings and voicemail transcription rules
  • Forward calls to softphones, landlines, or mobile devices worldwide
avoxi genius cloud contact center

Manage Your Team More Effectively

  • Play call recordings from your browser or download them for review
  • Track customer interactions with custom call dispositions
  • Gain insights through live call monitoring features such as call whisper and barge
  • View call logs and see advanced analytics to improve agent performance
  • Embrace the power of machine-learning and intelligent analytics as AVOXI continues to roll out new features every month

An Intuitive Call Management Software That Works With You

  • Use our call handling software with any existing phone system or on its own
  • Try out our call management software with one number, user, or team at a time
  • Transfer your existing phone lines to AVOXI and earn up to $1,000 per number
  • Easily add, remove, or modify users, queues, routing rules and more all from your online portal

The Call Handling Software of Choice for International Business

  • Instantly activate virtual number forwarding from 160+ countries instantly
  • Each seat includes a VoIP softphone with global outbound calling functionality
  • Select any of your VoIP phone lines as your custom caller ID
  • Reach AVOXI's experienced PBX experts anytime, we're available 24/7
  • Our global network includes cloud telecom infrastructure all over the world, ensuring you get the best VoIP call quality no matter where you do business

Try the Best Call Management Software Risk-Free

No setup fees. No minimum contracts. No hardware. No waiting required.

Premium Features Included with Your Call Management Software

When it comes to delivering advanced features at an amazing value, no other cloud PBX provider has gone as far as AVOXI. Our extremely affordable call management software includes many features you need to improve your team's overall performance.

Call Analytics

Call Hold

Custom Caller ID


Custom Ring Rules


Custom Greetings

Call Whisper

Call Barge

Custom Call Outcomes

Voicemail Transcription

Call Management Software FAQs

How long does it take to set up my VoIP phone system?

With AVOXI, your new virtual phone system can be set up in just minutes. After signup, you can start self-provision new users, phone numbers, and much more from your own user interface. 

What do I need to get started?

AVOXI Genius contact center software can be used anywhere. All you need is a stable internet connection (150 kbps per call recommended) and a supported operating system (Windows 7 or later or Mac OS Yosemite 10.10 or later.

If you're ready to try it out, you can start right away when you purchase a virtual phone number in the online shopping cart. After your purchase, your account will be verified (in most cases this takes 15 minutes or less). As soon as your account is verified, you'll receive your login credentials and an AVOXI expert contact you with details about your free trial. 

What level of support do you offer?

24/7 phone support is available to all AVOXI Genius customers. You can also access the AVOXI Genius support team via email anytime, or open support tickets from your login. 

How long does it take to add new users or phone lines in my PBX?

AVOXI Genius is designed to give you complete control over your virtual contact center. After signing up, you can add, edit, and remove users instantly from your own user interface. You can also activate toll free or local phone lines from 160+ countries instantly. 

Have More Questions for Our Virtual Phone System Experts?

We're Always Here to Help

Submit the short form and an AVOXI expert will contact you shortly. Response times are usually 20 minutes or less. Ready to talk right now? Give us a call!

Call Us From...

US/Canada: 1 800 394 1980
Australia: 1 800 834558
israel virtual numbers Israel: 180 946 5062
singapore virtual numbers Singapore: 800 852 6179

south korea virtual number South Korea: 00798142030207

switzerland virtual number Switzerland: 0800 899 839

Canada flag mini Costa Rica: 800 542 5396

Germany flag mini South Africa: 080 098 1340

Canada flag mini Canada: 1 800 394 1980

japan virtual number Japan: 81 3 4579 9469

new zealand virtual number New Zealand: 0800 450 951

Germany flag mini Germany: 0800 000 0476

philippines virtual numbers Philippines: 1800 11101769

malaysia virtual number Malaysia: 1800 819 244

Hong Kong and Toll Free Numbers Hong Kong: +852 30114974

Mexico Flag Mexico: 01 800 099 1204 

spain virtual number Spain: 800 654 432

italy virtual number Italy: 800 790 731

netherlands virtual numbers Netherlands: 0800 023 4197

thailand virtual numbers Thailand: 1800 011 013

Worldwide: +1 (770) 937-9735

We Are Located in...

Atlanta, Georgia (HQ)
1000 Circle 75 Pkwy | Suite 500
Atlanta, GA 30339
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Charleston, South Carolina
656 King St
Charleston, SC 29403
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Costa Rica
Centro Comercial
Country Plaza
Local 8 Segunda Etapa
San Rafael de Escazu
San Jose, Costa Rica
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South Africa
Johannesburg Office
The Pivot, Building B, Second Floor
1 Montecasino Blvd., Fourways, Johannesburg 2055
South Africa
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Try Our Call Management Software Risk-Free

Start managing your business calls in minutes when you start a risk-free trial of any hosted PBX service plan.