IVR System for Small Business
With AVOXI, you get a small business IVR solutions that is affordable, easy to use, and gives you complete control over your company's communications. AVOXI's IVR for small business includes features like custom ring rules, personalized greetings, voicemail-to-email, call analytics, and more.
Small Business IVR Phone System
IVR for small business is one of the many helpful features included in the AVOXI platform. From your easy-to-use interface, you can instantly set up unlimited IVR routing menus, upload custom greetings, and customize 20+ other advanced small business IVR features. Route calls to call groups, user extensions, voicemail, and even call queues. Simply choose a number from the online shopping cart and start customizing your small business IVR menus and call routing features in minutes!
Save Time For Your Staff with IVR Routing
Give your callers the best customer service by reducing the number of call transfers, improving self-service, and prioritizing your business's high value customers with IVR for small businesses.
Hosted IVR System with Unlimited Voice Prompts
Customize limitless cloud IVR menus, options, and scripts to deliver a personalized customer experience by effectively guiding your callers to the solutions they need.
Simple and Affordable Small Business IVR Software
Our SMB IVR software is included with each phone number at no extra cost! Plus, you'll get other call management features like call routing, call queuing, and more to improve your business communications.
Small Business IVR Features
- Unlimited IVR Menus: Set up as many IVR menus that your business needs, with options to route to users, numbers, groups, queues, and even other IVRs.
- International IVR: Use your small business IVR internationally to route your inbound phone calls to anywhere in the world.
- Personalized Greetings: Setup your small business IVR system with custom greetings that suits your business and directs callers based on their needs.
- Custom Routing: Customize your routing with skills-based, time-based, and other routing options to best serve your callers.
- Analytics and Dashboards: Custom dispositions and advanced analytics make it easy to measure the impact of IVR on your call metrics.
"The interface is easy to use and very user friendly, our teams required very little training to get started right away."
Finance & International Network Manager
“We like that everything is there in one simple interface - softphone, reporting, analytics. It has really been a help to our team.”
Group Reservations Manager
"As COVID hit, AVOXI helped us move our contact center agents to a WFH mode very quickly and with no impact on call quality. Thank you AVOXI and team."
Asst. Manager – IT Support
Integrated With the Technologies Your Business Relies On
Common Questions About Small Business IVR Software
A small business IVR system is a communications solution that allows callers to self-service by selecting from a menu of pre-recorded options. After selecting an option, the caller is routed to the department or agent that best suits their needs.
The cost of your IVR system for small business will depend on your need. If you only need a virtual phone number with IVR capabilities and other phone system features, a virtual number may be right for you. If you're looking to have multiple users and want to set up call queues and have access to call analytics, we recommend our cloud contact center software AVOXI Genius. Whatever your need, AVOXI's IVR software is much more affordable compared to other IVR providers. Virtual numbers start at $4.49, and our cloud contact center starts at $25 per user.
Yes, our small business IVR allows you to customize your menus, call flows, and much more from your online interface.
When you buy a small business IVR number in the online cart, you will receive an email with your account's login credentials. From there, you can start customizing your IVR's call routing rules and menu options instantly.
AVOXI offers local and toll free cloud IVR numbers in 160+ countries. You can activate new international IVR numbers instantly from your user interface.
In addition to providing the best ivr system for small business, popular services from AVOXI include virtual phone lines from 160+ countries.
Get the Most Out of Your Small Business IVR
The AVOXI platform comes with much more than IVR for small businesses.
Small Business IVR Numbers from 170+ Countries
Set up an international IVR system when you purchase an IVR number from any of 170+ countries worldwide. Don't see the region you need? Contact us today! We can reserve the number you're looking for. Not all available countries are displayed below.
Bosnia and Herzegovina
Have Questions About Small Business IVR Service?
We are here to help! Get a demo or try a free trial to see what our SMB IVR solutions can do for you.
Try Small Business IVR Solution For Free
Get a demo or schedule a free trial to see what our small business IVR solution can do for you!