IVR System for Small Business

With AVOXI, you get a small business IVR solutions that is affordable, easy to use, and gives you complete control over your company's communications. AVOXI's IVR for small business includes features like custom ring rules, personalized greetings, voicemail-to-email, call analytics, and more.

cloud-ivr-system
Cloud Contact Center Call Center Features IVR System for Small Business

Small Business IVR Phone System

IVR for small business is one of the many helpful features included in the AVOXI platform. From your easy-to-use interface, you can instantly set up unlimited IVR routing menus, upload custom greetings, and customize 20+ other advanced small business IVR features. Route calls to call groups, user extensions, voicemail, and even call queues. Simply choose a number from the online shopping cart and start customizing your small business IVR menus and call routing features in minutes!

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Save Time For Your Staff with IVR Routing

Give your callers the best customer service by reducing the number of call transfers, improving self-service, and prioritizing your business's high value customers with IVR for small businesses.

ivr for small business

Hosted IVR System with Unlimited Voice Prompts

Customize limitless cloud IVR menus, options, and scripts to deliver a personalized customer experience by effectively guiding your callers to the solutions they need.

ivr solutions for small business

Simple and Affordable Small Business IVR Software

Our SMB IVR software is included with each phone number at no extra cost! Plus, you'll get other call management features like call routing, call queuing, and more to improve your business communications.

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Small Business IVR Features

  • Unlimited IVR Menus: Set up as many IVR menus that your business needs, with options to route to users, numbers, groups, queues, and even other IVRs.
  • International IVR: Use your small business IVR internationally to route your inbound phone calls to anywhere in the world.
  • Personalized Greetings: Setup your small business IVR system with custom greetings that suits your business and directs callers based on their needs.
  • Custom Routing: Customize your routing with skills-based, time-based, and other routing options to best serve your callers.
  • Analytics and Dashboards: Custom dispositions and advanced analytics make it easy to measure the impact of IVR on your call metrics.
argos-assistance

"The interface is easy to use and very user friendly, our teams required very little training to get started right away."

Marco

Finance & International Network Manager

island-outpost

“We like that everything is there in one simple interface - softphone, reporting, analytics. It has really been a help to our team.”

Suzanne

Group Reservations Manager

vee-technologies

"As COVID hit, AVOXI helped us move our contact center agents to a WFH mode very quickly and with no impact on call quality. Thank you AVOXI and team."

Abdul Hameed

Asst. Manager – IT Support

Integrated With the Technologies Your Business Relies On

Bitrix

Bitrix

Hubspot

Hubspot

Pipedrive

Pipedrive

Diduenjoy

Diduenjoy

Intercom

Intercom

salesflare

Salesflare

Freshdesk

Freshdesk

nicereply_icon

Nicereply

Shopify

Shopify

Freshsales

Freshsales

Odoo

Odoo

SugarCRM

SugarCRM

Help Scout

Help Scout

Outreach

Outreach

Zendesk

Zendesk

Common Questions About Small Business IVR Software

What is a small business IVR system?

A small business IVR system is a communications solution that allows callers to self-service by selecting from a menu of pre-recorded options. After selecting an option, the caller is routed to the department or agent that best suits their needs.

How much does IVR for small business cost?

The cost of your IVR system for small business will depend on your need. If you only need a virtual phone number with IVR capabilities and other phone system features, a virtual number may be right for you. If you're looking to have multiple users and want to set up call queues and have access to call analytics, we recommend our cloud contact center software AVOXI Genius. Whatever your need, AVOXI's IVR software is much more affordable compared to other IVR providers. Virtual numbers start at $4.49, and our cloud contact center starts at $25 per user.

Can I set up my small business IVR system online?

Yes, our small business IVR allows you to customize your menus, call flows, and much more from your online interface. 

How long does it take to set up my small business IVR?

When you buy a small business IVR number in the online cart, you will receive an email with your account's login credentials. From there, you can start customizing your IVR's call routing rules and menu options instantly.

Do you offer international IVR solutions?

AVOXI offers local and toll free cloud IVR numbers in 160+ countries. You can activate new international IVR numbers instantly from your user interface.

What else can AVOXI do for my business?

In addition to providing the best ivr system for small business, popular services from AVOXI include virtual phone lines from 160+ countries.

Get the Most Out of Your Small Business IVR

The AVOXI platform comes with much more than IVR for small businesses.

virtual ivr

VoIP Integrations

AVOXI integrates with 50+ business tools so you can see everything happening with your customers all in one place.

international ivr

Global Voice Platform

Instantly set up international IVRS numbers in 170+ countries at the most competitive rates worldwide.

voip ivr

VoIP Call Center

Improve customer service and agent productivity with AVOXI's intuitive, easy-to-use virtual call center software.

Small Business IVR Numbers from 170+ Countries

Set up an international IVR system when you purchase an IVR number from any of 170+ countries worldwide. Don't see the region you need? Contact us today! We can reserve the number you're looking for. Not all available countries are displayed below.

Egypt

Kenya

Mauritius

Morocco

Nigeria

Seychelles

South Africa

Tanzania


Algeria

Angola

Benin

Botswana

Burkina Faso

Cote D'Ivoire (Ivory Coast)

Democratic Republic of the Congo

Ghana

Madagascar

Malawi

Mali

Namibia

Senegal

Sudan

Uganda

Zimbabwe


Costa Rica

Canada

Dominican Republic

Jamaica

Mexico

Panama

Puerto Rico

United States


Antigua and Barbuda

Bahamas

Barbados

British Virgin Islands (BVI)

Cayman Islands

El Salvador

Grenada

Guatemala

St. Kitts and Nevis

St. Lucia

St. Vincent

US Virgin Islands (USVI)

Australia

China

Cyprus

Hong Kong

India

Indonesia

Japan

Malaysia

New Zealand

Philippines

Russia

Singapore

South Korea

Taiwan

Thailand

Vietnam


Bangladesh

Brunei

Cambodia

Fiji

Georgia

Kazakhstan

Kyrgyzstan

Macau

Nepal

Sri Lanka

Tajikistan

Uzbekistan

Bahrain

Cyprus

Israel

Jordan

Kuwait

Lebanon

Oman

Pakistan

Qatar

Saudi Arabia

Turkey

UAE

Argentina

Belize

Bolivia

Brazil

Chile

Colombia

Curacao

Ecuador

Paraguay

Peru

Uruguay

Venezuela

Have Questions About Small Business IVR Service?

We are here to help! Get a demo or try a free trial to see what our SMB IVR solutions can do for you.

Try Small Business IVR Solution For Free

Get a demo or schedule a free trial to see what our small business IVR solution can do for you!