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AVOXI Builds on Q1 Momentum, Closing out H1 with Strong Growth
ATLANTA, July 14, 2021 – AVOXI, a global communications platform, continues its strong momentum, achieving record-breaking numbers as the company closes out the second quarter with 48% bookings growth and 28% revenue growth.
The first half of 2021 saw AVOXI reach several milestones, as its software platform continued to deliver product-led, customer-focused solutions that drove breakthrough numbers in their net-based dollar expansion and overall product usage across key customer segments.
With its ever-expanding global reach, enhanced integrated solutions and continued investment in a world-class customer experience, AVOXI is poised for an exciting start to the second half of 2021.
With a customer-focused product development roadmap, AVOXI continues to bring new products and services to market that are mission-critical for its customers, helping to secure a record-breaking net dollar expansion of 109% to close out Q2.
With over-the-top software solutions that meet enterprises where they are, AVOXI brings reliable digital communications to customers regardless of their preferred platform. Recent releases including Microsoft Teams Direct Routing and AVOXI’s newest 2-way local voice service, TrueLocal™, enables customers to get the reach and the connectivity they need to diversify into new markets and reach more customers.
Empowering customers to increase their answer rates by 10x, TrueLocal™ delivers guaranteed caller-ID for inbound and outbound calls across hard-to-reach countries like Russia, China Saudi Arabia and Malaysia.
In addition to overall growth and net dollar expansion, AVOXI is also seeing significant traction in their usage-based model. As many sectors make their comeback post-Covid19, AVOXI’s usage-based packages are providing enterprise customers with the scalability and flexibility they need. Sectors such as Travel & Hospitality are already showing significant lifts with 39% revenue growth while other key sectors are anticipated to follow suit throughout EOY.
AVOXI continues to receive praise for its global communications platform, most recently for its contact center capabilities in G2’s Best Contact Center Operations Software quadrant. Their “High Performer” recognition comes on the heels of additional product awards earlier in the year from Capterra and CUSTOMER Magazine/TMC. To support these accolades and their ongoing investments in product development, AVOXI is expanding their team further. Hiring across the customer support and sales functions, AVOXI continues to add new members to its team, with headcount climbing by 26% since the beginning of the year.
AVOXI, a global communications platform, provides voice, messaging, and contact center – all within one platform. Giving international businesses the local presence they need to easily scale with their customers, AVOXI offers feature-rich voice technology with unparalleled coverage, quality and reliability.
Powering 7,000+ customers across 170+ countries and driving over 50+ million customer interactions every year, AVOXI’s agile cloud platform enables customers to integrate with the technologies that matter most.
ABOUT AVOXI
AVOXI delivers a new generation of international cloud voice solutions to companies that need to easily connect and converse with their customers. With unmatched depth and breadth of global coverage and virtual number types, and a software platform that provides visibility and intelligence to manage voice service like never before, AVOXI’s 5000+ clients are able to more effectively use voice to serve customers across geographic markets as part of a modern contact center approach. AVOXI’s global team of cloud voice experts prides itself on ensuring clients receive the highest level of service possible – anywhere and anytime.
Visit www.avoxi.com for more information.
For media inquiries, please contact:
Katharine Kellar, Director of Marketing Communications
[email protected]