VoIP Phone System

The AVOXI VoIP phone system is your effective, affordable, and easy-to-use IP PBX for business. Easily manage your IP phone system from an intuitive, web-based virtual phone system interface. AVOXI is the global phone system built to guide the team you have today to the goals you have for the future.

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OVERVIEW     FEATURES     SOLUTIONS     INTEGRATIONS

voip-phone-system

VoIP Business Phone System

Our cloud-based phone system makes it easy to handle inbound and outbound calls, manage agents and remote teams, monitor performance metrics, and more from an intuitive, VoIP PBX system. The AVOXI Genius IP phone system also integrates with your CRM or help desk tools, enabling you to improve caller satisfaction and automate mundane tasks like call logging. With AVOXI, launching your VoIP phone system is quick, easy, and affordable. Enjoy a free trial of our contact center software and see just how easy managing a virtual phone system can be.

Expect the Best from Your IP Phone System Provider

AVOXI Genius is the virtual phone system built to simplify your work with creative features and integrations that are affordable and easy-to-use. No other VoIP-based phone system provider gives you so much functionality at such an affordable price.

Blended VoIP Phone System

Set Up a Blended VoIP Phone System

  • Set up a VoIP phone system in two days or less
  • Manage inbound and outbound agents from an intuitive, online phone system
  • Every agent license includes click-to-call, desktop softphone, and outbound call controls
  • Global VoIP infrastructure ensures amazing call quality no matter where you do business
  • Integrate your CRM and help desk tools to drive better customer conversations
Inbound Call Management

Optimize Call Distributions in Your Contact Center 

  • Route calls to the right agent every time with automated call distribution
  • Receive voicemail transcriptions via email
  • Create custom greetings and unlimited IVR menus
  • Optimize call queues, ring rules and customer callback options for better customer interactions 
  • Integrate your CRM to generate caller screen pops and automatically log calls or activities 
Quality Assurance Monitoring

Monitor KPIs and Coach Agents in Real-Time

  • Track your contact center's KPIs in real-time with live dashboards and activity feeds
  • Coach your agents through difficult calls in real-time with call whisper and barge
  • Assign scores to call recordings and attach feedback notes for agents to review later
  • Create custom call dispositions to track any number of specific outcomes over time
  • View drill-down reports based on agents, queues, numbers, outbound calls and more with Genius analytics
Call Center Management

Manage an Integrated Business Phone System

  • Integrate your IP phone system with your CRM or help desk to automate tasks and save valuable time
  • Give your agents more context before answering calls with caller screen pops
  • Manage your agents, numbers, routing rules, call controls and much more from an intuitive interface
  • Bring your own phone numbers or instantly activate new phone lines from 160+ countries
  • Turn data into actions with live dashboards, detailed reporting, drill-down analytics, performance tracking, and quality monitoring features
Cost Reduction

Reduce Your VoIP Phone System Costs

  • AVOXI Genius makes it easy for you to reduce the cost of managing a IP phone system
  • There are no setup fees, no minimum contracts, and agent licenses are incredibly affordable
  • Enjoy highly competitive VoIP rates and phone number subscriptions in 160+ countries
  • AVOXI will pay you to port your existing phone numbers to our network
argos-assistance

"The interface is easy to use and very user friendly, our teams required very little training to get started right away."

Marco

Finance & International Network Manager

island-outpost

“We like that everything is there in one simple interface - softphone, reporting, analytics. It has really been a help to our team.”

Suzanne

Group Reservations Manager

vee-technologies

"As COVID hit, AVOXI helped us move our contact center agents to a WFH mode very quickly and with no impact on call quality. Thank you AVOXI and team."

Abdul Hameed

Asst. Manager – IT Support

Integrated With the Technologies Your Business Relies On

Bitrix

Bitrix

Hubspot

Hubspot

Pipedrive

Pipedrive

Diduenjoy

Diduenjoy

Intercom

Intercom

salesflare

Salesflare

Freshdesk

Freshdesk

nicereply_icon

Nicereply

Shopify

Shopify

Freshsales

Freshsales

Odoo

Odoo

SugarCRM

SugarCRM

Help Scout

Help Scout

Outreach

Outreach

Zendesk

Zendesk

VoIP Phone System Pricing

*Call Recording & BYOC may incur additional usage charges.

Need a Custom VoIP Business Phone System?

Interested in trying our cloud-based business phone system, but not sure if our platform has every feature or integration you're looking for? Speak with one of our in-house experts to request new features or a custom pricing plan.

Why AVOXI

There is a reason why over 5,000 businesses worldwide trust AVOXI as their business voice and virtual phone system provider.

IP phone system

AVOXI Network Infrastructure POPs / Gateways

Fast Implementation

We're removing the complexity from VoIP phone systems. Implement a web-based contact center in days and start simplifying your workload right away. 

Cost Reduction

Finally, running a virtual phone system can both easy and affordable. Affordable license plans, globally competitive telephony rates, and no setup fees or minimum contracts make it easy to reduce contact center costs with AVOXI.

Dedicated Support

Every IP phone system customer gains access to 24/7 support with our in-house team of experts, as well as a dedicated account expert focused on your specific business needs.

Simplified Integration

AVOXI removes complexity from your workflows. Choose from 50+ CRM and Helpdesk tools to integrate with your VoIP phone system. Easily manage your agents, phone numbers, and metrics from one interface. 

World's Largest Coverage Area

With a VoIP number network spanning across 160 countries, no other vendor gives you reach that AVOXI does. Enjoy amazing call quality and competitive call rates no matter where you are.

Innovative Features/Roadmap

AVOXI is on a mission to make customer communications easy and available for small businesses, enterprises, and call centers worldwide. Our engineers are constantly rolling out new features and platform improvements.

Frequently Asked Questions

How long does it take to set up my VoIP phone system?

In most cases, new customers are able to deploy their new VoIP phone system within two business days. That includes onboarding and coaching from an AVOXI implementation expert. After signup, you can instantly self-provision new users, phone numbers, and much more from your browser-based interface.

Are there physical hardware requirements to launch an IP phone system?

As a virtual phone system, AVOXI Genius can be used anywhere where you have a stable internet connection (we recommend 150 kbps per simultaneous call). There are no additional hardware requirements for launching an IP phone system.

What level of support is included with my virtual phone system?

Every AVOXI Genius customer has access to 24/7 phone support. You can also create service tickets via email or chat from within your User Interface.

How do I add new users, phone numbers, call queues, etc.?

AVOXI Genius is designed to give you complete control over your VoIP business phone system. After signing up, you can add, edit, and remove users instantly from your own user interface. You can also activate toll free or local phone numbers from 160+ countries instantly and customize your call distribution rules. 

Can I set up custom integrations with my VoIP phone system?

The dedicated engineers at AVOXI are enhancing our existing phone system integrations and adding new platforms to the integrations store every month! If you have questions about virtual phone system integrations, or you would like to request a new platform be added next, please submit the short form at the bottom of this page and specify your request!

Can I schedule a free trial to start later?

Of course! Submit the short free trial form and you will be given the option to choose the specifications associated with your VoIP phone system's free trial period. 

What else can AVOXI do for me?

In addition to providing the best VoIP phone system for global businesses, popular services from AVOXI include virtual phone lines from 160+ countries. 

Get the Most Out of Your VoIP Phone System

AVOXI is more than an IP phone system. Take advantage of our VoIP telephony services and computer telephony integrations to maximize your savings and performance improvements.

integrations

Contact Center Integrations

AVOXI integrates with 50+ business tools so you can see everything happening with your customers all in one place.

global

Virtual Phone Numbers

Instantly activate virtual phone numbers in 170+ countries at the most competitive rates worldwide.

actionable insights

Web-Based Call Center

Improve customer service and agent productivity with AVOXI's intuitive web-based call center software.

Try the Best VoIP Phone System for Free

See our virtual phone system in action and find out just how easy managing a IP phone system can be.