Archive for 2017
Video: Inbound Calling
Video: Inbound Calling | Whiteboard Session This whiteboard session describes the origination and termination components of inbound calls: Script: Hey folks, welcome back to another whiteboard session here at AVOXI. So today we’re going to go over how inbound calling actually works and explain some of the terminology that we use for you to better…
Read MoreHow Much Does a VoIP Phone System Cost?
How Much Does a VoIP Phone System Cost? VoIP, also known as Voice over IP (Internet Protocol), allows you to send and receive calls over the Internet instead of through a traditional phone company landline. To deliver this phone system to their customers, VoIP providers use a dedicated or shared IP PBX or Internet Protocol Private…
Read MoreHow Can an International Toll Free Number Improve Your Business?
Maybe a telephone number doesn’t resonate as an essential asset, but a toll free number has the potential to improve multiple areas within your business. Are you trying to decide about using an international toll free number for your business? Don’t miss out on the cheapest and easiest way to grow your business. Here’s…
Read MoreNew eBook Available: Your Complete Guide to International Toll Free Numbers
eBook: Your Complete Guide to International Toll Free Numbers Leveraging more than 15 years in global communications and listening to thousands of customer conversations, AVOXI built a complete guide to selecting an International Toll Free Number. This quick reference guide contains key points about International Toll Free Numbers to help you determine which type…
Read MoreHow Much Does a VPN Solution Cost?
How Much Does a VPN Solution Cost? Companies of all sizes in all industries have privacy concerns. As providers of call management software, we understand the need to conduct business securely and to assure customers that their data is protected drives interest in tools like a VPN. The tool is easy to use and…
Read MoreWhat are the Top Problems with Implementing a Cloud Hosted PBX?
Implementing Cloud PBX At AVOXI, we’ve helped thousands of businesses upgrade their on premise phone systems to a cloud hosted PBX. We know that change can be hard. Still, many businesses are surprised by the problems that arise when implementing a cloud hosted PBX. This is especially true if they are new to SaaS (Software…
Read MoreVoIP vs Virtual: What’s the Difference, and Why Should I Care?
Lots of cloud communications providers use the terms “VoIP” and “virtual” interchangeably—especially when it comes to phone numbers. And we’ll be honest: we do, too. But, there are some real (and important) differences between virtual phone services and VoIP phone services that businesses need to understand before they invest in just any cloud communications…
Read MoreComparing 3 Types of International Toll Free Numbers
Comparing 3 Types of International Toll Free Numbers We talk a lot about international toll free numbers. That’s because we’ve been a leading international toll free service for over 16 years. During that time, we’ve received a lot of questions from businesses of all shapes and sizes about the different types of international toll…
Read MoreHow Much Do 833 Toll Free Numbers Cost?
Toll Free Number Cost Analysis With the announcement from the FCC about the 833 prefix addition to U.S. toll free numbers, AVOXI received numerous inquiries from customers. We have been providing toll free numbers in the United States and worldwide for over 15 years. If there is something we love to talk about, it is…
Read MoreComparing Call Transcription Companies: nonotes.com and trint.com
Comparing Call Transcription Companies So you’re interested in a call transcription service. Maybe you want notes based on your sales or customer service calls or you need to notate an interview you took over the phone. In any case, you want to fully explore your options before deciding on a call transcription service. In this…
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