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Browse our library of blogs, customer case studies and on-demand webinars thoughtfully curated to elevate your global communication strategy.
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The Power of Voice in Your Contact Center
While reports suggest that omni channel communication is preferred and millennials+ are avoiding voice interactions, this doesn’t mean that voice as a primary inbound/outbound comms channel is no longer relevant. In fact, research shows that voice continues to be a critical component of contact centers, dominating communication channels in many countries. Join us to learn…
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eBooks
Reducing Costs in Your Global Voice Infrastructure
Modernizing your on-premise voice in the cloud reduces TCO, so you can scale and grow your market coverage. Get the eBook and lower voice spending.
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Blogs
Build Better Global Connectivity through SIP Trunking
If you want to extend your connectivity beyond your country's borders, then you need to get behind global SIP.
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Blogs
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Best Ways to Improve International Voice Call Quality
Best Ways to Improve International Voice Call Quality Global enterprises are under increasing pressure to exceed their customers’ expectations. Given that nearly two-thirds of customers are ready to end relationships due to poor service, reliable international call quality in your tech stack is crucial for fostering productive conversations. Having a complex voice management system stands…
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5 Signs You’re Managing Too Many Voice Providers
5 Signs You’re Managing Too Many Voice Providers Scaling your international voice service can become more challenging with each new provider you add. This adds another layer to your tech stack, leading to convoluted processes that can impede your business’s operations and hurt the bottom line.  It’s high stakes for your customer experience as well.…
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Nine Best Practices for Managing Global Voice
There’s a lot of responsibility managing global voice. Leverage these best practices and turn your international voice solution into a self-sustaining and strategic advantage.
Customer stories
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Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform Cibersys has seen revenue growth through AVOXI’s Flex program. Discover their success in expanding their LATAM number inventory for their clients – all on one centralized platform.  Cibersys is a multinational ICT provider serving corporations with internet, security, and cloud solutions in Latin…
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Company Wellness Solutions Expands Reach, Brings Wellness Relief to More Clients with AVOXI
Company Wellness Solutions Expands Reach, Brings Wellness Relief to More Clients with AVOXI Company Wellness Solutions, a leading South Africa-based wellness and employee assistance program (EAP) provider, leans on AVOXI’s global communications platform to connect its international clientele’s staff with its network of medical professionals, legal advisors, and counselors from their call center. Establishing a…
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Destinia Taps into New Markets & Strengthens Global Communications with AVOXI’s All-in-One Platform
Destinia Taps into New Markets & Strengthens Global Communications with AVOXI’s All-in-One Platform Destinia, a Spanish online travel agency, depends on AVOXI’s global communications platform to connect its travelers with reservation agents throughout their various call centers. Since 2014, Destinia has relied on AVOXI’s robust international coverage and feature-rich technology to modernize its worldwide communications…
eBooks
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2023 Global Cloud Communications Outlook
The emerging trends shaping customer experience and business growth across industries.
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Coding Beyond Tradition: Reducing Entry Barriers, Cost & App Deployment Time
It’s a lot of responsibility to manage a software stack and stay ahead of strategy when you’re having to navigate an ever-changing workforce, adapt to new IT infrastructure and telecom compliance standards. Add in a limited pool of available tech talent plus an in-house team stretched thin from a growing backlog, how do you ensure…
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A New Era in Communications: Six Trends to Watch in 2022
The past two years have spurred rapid investment in improved phone systems and cloud communication technologies. 2022 is expected to be the year of accelerated scale and optimization of existing tools and processes to keep pace with the ever-growing needs of your customers and remote workforce.  Are you prepared?  In our latest eBook, we’re addressing…
Webinars
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Mastering Compliance: 3 Strategies for a Seamless BYOC Program
Resource Library    Webinars    Mastering Compliance: 3 Strategies for a Seamless BYOC Program Have questions for our Carrier Relations experts? Contact [email protected]  See How Easy Global Voice Solutions Can Be We’re on a mission to simplify the complexities of telecom one business at a time. Contact us today and see what a modern cloud…
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International Voice Without Compromise
Resource Library    Webinars    International Voice Without Compromise See How Easy Global Voice Solutions Can Be We’re on a mission to simplify the complexities of telecom one business at a time. Contact us today and see what a modern cloud voice platform can do for you.
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AVOXI Premium Voice Platform
Resource Library    Webinars    Product Tour: AVOXI Premium Voice Platform Play Video See How Easy Global Voice Solutions Can Be We’re on a mission to simplify the complexities of telecom one business at a time. Contact us today and see what a modern cloud voice platform can do for you.