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How Much Do International Toll Free Numbers Cost?

international toll free number costs

 

Since 2001, AVOXI has helped businesses find the best toll free number pricing around the world. This 800 number price guide was originally posted in May 2017. Alot has changed since then, and our breakdown of toll free number costs has now been updated to reflect the most up to date information as of October 2018.

Your Toll Free Number Price Guide

How much does a toll free number cost? Well, it depends. That's why we made a complete international toll free number price guide! In this guide, you'll find:

  • 800 number pricing from all the top providers around the world.
  • Toll free number pricing by country, including the USA, UK, UAE, Australia, India, Malaysia, Singapore, and many more.
  • A breakdown of all the factors that affect your toll free number costs - and what to watch out for when picking a provider!

Factors that Affect 800 Number Prices

The biggest factors that will affect your international toll free number costs include:

  • Where you receive calls from.
  • How you answer calls.
  • The amount of talk time you expect each month.
  • Add-on costs for additional features or services.

Of course, finding a provider with a great service offering in your country is a major factor. We've included 800 number pricing by country from several providers in the next section.

Where Your Calls Come From

Which country your callers are located in is one of the biggest factors affecting your toll free number costs. Differences in pricing by country can be small or large. For example, you may not notice a big price difference between your calls from the US and Australia. However, calls from China will be much more expensive than calls from Singapore or Hong Kong. You'll find examples of different toll free number costs by country in the next section.

In addition, some countries have a different cost-per-minute for calls from landlines and mobiles. While this is especially true in regions like Europe, it is becoming less common and also depends on your provider.

How You Answer Calls

How you answer a call is known as the call's termination. Unlike inbound rates, each country may have several different termination rates depending on where you forward the call to. In general, all you really need to understand how to minimize your personal termination costs. In general, forwarding calls to a mobile device will be your most expensive way of answering calls. However, you can eliminate termination costs completely by forwarding calls to a VoIP or SIP address. Your provider should offer a virtual phone for computers and desktops that allows you to answer calls without being charged a termination rate.

Call Volume

Obviously, the more talk time that takes place over your toll free number, the more you will spend on call charges. However, be sure to consider how much talk time you expect each month. Most providers offer plans that reduce your cost per minute depending on how many calls you expect. The more call traffic you expect, the more you can reduce your average call costs.

Add-on Fees

There are a variety of different pricing plans used by different providers. Here are a few things to watch out for. First, check if your provider charges add-on fees for basic features. Features like time-of-day routing, outbound calling, custom caller-ID, basic virtual attendant, etc. should not be charged as premium features. Next, don't pay to have outbound calling added as a feature. Yes, some providers do that. When it comes to outbound calling, you should only be paying for call usage. Finally, watch out for excessive setup costs, cancellation fees, or number porting as a service. In most cases, you can find a provider without setup fees, minimum contracts, or number porting charges. If you already have a business number, you can actually get paid to port your existing numbers to a new service. 

800 number pricing
toll free number price comparison
800 number price icon
how much does a toll free number cost

 

Time-of-day-routing, voice-to-email, basic call recording and auto attendant - you don't have to pay a high add-on fee for these basic features! Watch out for providers with excessive add-ons, setup costs or number porting fees.

800 Number Price Comparisons

Want to compare how much international toll free numbers cost from all the top services? Well, we've done our best to make it easy for you! Below, you'll find 800 number price comparison from top providers in:

  • USA/Canada
  • India
  • UK
  • Singapore
  • Australia
  • Hong Kong
  • China
  • Malaysia
  • Philippines
  • UAE

Note: we've included providers specific to each country. For example, toll free number pricing comparisons in Australia will include providers like Optus and Alltel, who only provide service in Australia.

Toll Free Number Pricing in the US and Canada

800 number pricing in the US/Canada is highly competitive, so getting a good deal should be no problem! These numbers are regulated by the FCC and include toll free coverage in all 24 countries of the North American Numbering Plan. These numbers are always portable. Learn more about US/Canada 800 numbers here.

Basic plans available as low as:

  • Global Call Forwarding: $12.95
  • eVoice: $12.99
  • Sonetel: $5.99
  • Tollfreeforwarding.com: $5
  • AVOXI: $4.49

Advertised inbound price per-minute:

  • Global Call Forwarding: $0.019 - $0.04
  • eVoice: $0.019 - $0.043
  • Sonetel: $0.03
  • Tollfreeforwarding.com: $0.011 - $0.046
  • AVOXI: $0.009 - $0.04

Toll Free Number Pricing in India

Basic plans available as low as:

  • Exotel: $137
  • Virtual-PhoneNumber.com: $99 + $99 setup fee
  • Global Call Forwarding: $78.95
  • Sonetel: $19.99 + $89 setup fee
  • M800: $49
  • Tollfreeforwarding.com: $69
  • AVOXI: $25.99

Advertised inbound price per-minute:

  • Exotel: $137
  • Virtual-PhoneNumber.com: $0.34
  • Global Call Forwarding: $0.201 - $0.348
  • Sonetel: $0.29
  • M800: $0.24 - $0.414
  • Tollfreeforwarding.com: $0.261 - $0.313
  • AVOXI: $0.188 - $0.225

Learn more about getting an India toll free number today.

Toll Free Number Pricing in the UK

800 number pricing in the UK is quite competitive, making it easy to set up a number at a low cost. These numbers are regulated by Ofcom and include toll free coverage in England, Northern Ireland, Scotland, Wales, Guernsey, and the Channel Islands. Learn more about UK 800 numbers here.

Basic plans available as low as:

  • InternationalTollFree.co.uk: $6.57*
  • Global Call Forwarding: $18.95
  • Sonetel: $3.69
  • Tollfreeforwarding.com: $9
  • CallHippo: $7
  • AVOXI: $7.99

*InternationalTollFree.co.uk monthly pricing does not include standard features included by other providers on this list. Additional monthly fees apply for voicemail, time-of-day routing, divert on busy, simultaneous ringing, etc.

Advertised inbound price-per-minute:

  • InternationalTollFree.co.uk:$0.039 from landline /  $0.066 from mobile
  • Global Call Forwarding:$0.059 - $0.083
  • Sonetel:$0.13
  • Tollfreeforwarding.com: $0.061 - $0.105
  • CallHippo: $0.061
  • AVOXI: $0.054 - $0.095

Toll Free Number Pricing in Singapore

Basic plans available as low as:

  • Global Call Forwarding: $27.95
  • M800: $49
  • Virtual-PhoneNumbers.com: $25
  • Tollfreeforwarding.com: $14
  • AVOXI: $12.49

Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.0631 - $0.0816
  • M800: $0.10 - $0.166
  • Virtual-PhoneNumbers.com: NA
  • Tollfreeforwarding.com: $0.036 - $0.061
  • AVOXI: $0.032 - $0.055

Learn more about setting up Singapore toll free numbers.

Toll Free Number Pricing in Australia

Basic plans available as low as:

  • Global Call Forwarding: $13.95
  • Sonetel: $5.99 + $68 setup fee
  • Alltel: $10.11 + $21.67 setup fee
  • Optus: $19.87
  • AVOXI: $7.99

Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.055 - $0.0816
  • Sonetel: $0.07
  • Alltel: $0.041 - $0.077 from landline / $0.048 - $0.12 from mobile
  • Optus: $0.064 from landline / $0.12 from mobile
  • AVOXI: $0.022 - $0.044

Learn more about setting up an Australian 1800 number today.

800 Number Pricing in Hong Kong

Basic plans available as low as:

  • Global Call Forwarding: $27.95
  • Virtual-PhoneNumber.com: $99 + $99 setup fee
  • M800: $19
  • AVOXI: $7.99

Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.0595 - 0.0816
  • Virtual-PhoneNumber.com: $0.09
  • M800: $0.094 - $0.19
  • AVOXI: $0.028 - $0.062

Learn more about getting Hong Kong toll free numbers.

800 Number Pricing in Malaysia

Basic plans available as low as:

  • Global Call Forwarding: $27.95
  • M800: $29
  • Tollfreeforwarding.com: $9
  • AVOXI: $7.99

Advertised inbound price-per-minute:

  • Global Call Forwarding: $0.0732 - 0.108
  • M800: $0.159 - $0.179
  • Tollfreeforwarding.com: $0.036 - $0.079
  • AVOXI: $0.032 - $0.071

Learn more about setting up a Malaysia 1800 number.

Have More Questions About Toll Free Number Pricing?

If you have additional questions about finding the lowest toll free number costs around the world, we'd love to hear from you! Contact us today and find the best 800 number pricing for your business needs.