VoIP Solutions for Gaming and Casinos

Flexible, reliable and affordable call center software for gaming companies. Start a free trial and
see why AVOXI is the top VoIP solution for casinos worldwide.

VoIP Phone Systems for Casinos and Gaming Companies

We are in the business of creating better virtual call center solutions for casinos around the world. Whether your customers need a professional casino, online casinos, racebooks or sports betting clerks, we assume you want the best VoIP software solution when it comes to stability, security, and affordability. Whether you're looking for more reliable business phone lines or the best call center software for casinos and online gambling, AVOXI is the VoIP phone service that grows and evolves with your agency.

With our comprehensive cloud communications suite, you can rest easy knowing that your casino has the call management and call tracking tools you need for a fraction of the cost of traditional phone systems. AVOXI’s cloud-based VoIP solutions for casinos work with any existing PBX system or as a stand-alone contact center platform.

Setting up your casino's VoIP phone service is quick, easy, and incredibly affordable with AVOXI. Every business phone line includes inbound call management features like IVR, call recording, call routing, voicemail transcription and many more. Advanced contact center features like call queue management and performance monitoring are included with our gambling call center service, available at the most competitive pricing on the market. There are no setup fees or minimum contracts. Try any VoIP service for your casino for 30 days risk-free.

What Customers Are Saying About AVOXI

Expect the Best Call Center Software for Gaming and Casinos

gaming call center software

Affordable VoIP Rates

As a Tier 1 provider, AVOXI connects your calls at a fraction of the cost of most VoIP business services, creating massive savings. Companies switching to AVOXI often save up to 50% on VoIP call rates alone.

Dedicated Support

Do business with people, not machines. We don't use outsourced support services so our customers get access to our in-house team of experts, 24/7. You also get a dedicated account manager who is focused on your specific telephony needs. 

Easy Call Management

Take advantage of an intuitive user interface and advanced VoIP call center features to manage your casino's cloud-based phone system from anywhere you have an internet connection. 

Reduced Phone System Costs

Enjoy a simple pricing plan without all the add-on costs or hidden fees you've come to expect from other casino phone systems. Take advantage of no setup fees, no minimum contracts, and affordable contact center software plans.

Cloud-Based Phone System

Move your casino's business phone system to the cloud at your own pace. Our cloud-based telephony solutions work over the top of your existing phone system or as a stand-alone platform.

Monitor Sales Performance

Our VoIP casino call center solution makes it easy to keep agents connected no matter where they are. Supervisors can monitor agency performance with live call monitoring, call scoring and notes, call recordings, and detailed performance metrics. 

Call Management Made Easy with VoIP Software for Casinos

Customize 20+ VoIP call management features from an easy-to-use online interface.

Call Analytics

Call Hold

Custom Caller ID

Voicemail-to-Email

Custom Ring Rules

Self-Service

Custom Greetings

Call Whisper

Call Barge

Custom Call Outcomes

Voicemail Transcription

Try VoIP Business Phone Service for Your Casino Risk-Free

AVOXI makes it quick and easy to set up your Casino's VoIP call center or business phone numbers. You can start today with any of the following options:

  1. Schedule your free trial by completing the short contact form. An AVOXI expert will help you set up your VoIP call center and demonstrate how to start using your call management features.
  2. Buy a business phone number online and start managing your inbound calls right away. Features like IVR, call forwarding, call recording and many more do not require you to purchase contact center seats. There are no setup fees, no minimum contracts, and you can cancel or upgrade anytime.
  3. Submit the short contact form to request custom pricing, schedule a free demo, or to speak with our experts about any questions you may have.
voip phone solutions for casinos

Casino and Gaming Call Center Solutions

Call center software solutions for casinos and gaming are best for companies interested in using AVOXI Genius as a stand-alone VoIP phone system or want advanced call management features like call queue management and performance monitoring. Schedule your free trial or get a free demo and an AVOXI expert will help you set up your virtual contact center right away!

voip phone system casino

Business Phone Lines with VoIP Software

Set up a business phone line with AVOXI and get access to VoIP software features like call recording, IVR, hunt groups, international call forwarding and many more. You can even get paid to transfer existing phone numbers to AVOXI's global telephony network. Choose any virtual phone number from the online shopping cart and start managing your agents calls right away!

Common Questions About VoIP for Casinos

Yes! Set up a business phone number in the online shopping cart and start customizing your call routing rules, IVR menus, call recording settings and many more VoIP software features today. 

With AVOXI, you can set up your VoIP call center in 1 business day or less. 

AVOXI's casino and gambling VoIP solutions are entirely cloud-based, so there are no hardware requirements to get started. The AVOXI Genius call management platform can be used anywhere where you have a stable internet connection (150 kbps per simultaneous call recommended).

Yes, the AVOXI Genius contact center platform works over the top of any existing phone service or as a stand-alone cloud-based phone system.

24/7 phone support is available to all customers using AVOXI as their VoIP business service. You can also access the AVOXI Genius support team via email anytime, open support tickets from your login, or call us directly. 

In addition to the best VoIP solutions for physical and online casinos, popular services from AVOXI include virtual phone lines and remote call forwarding from 160+ countries.