Programmable Voice API

Programmable Voice APIs

Build a customizable voice solution that fits the way you and your customers get business done. Program our inbound and outbound calling capabilities with our extensive voice API toolkit - all within your own product and applications.

api-header
connect-deliver-grow-apis

Understanding APIs

Take control of your voice solution.

api-docs

API Docs

Return relevant information quickly.

webhooks

Webhooks

Get to know HTTP requests.

Integrate, Automate and Take Control of Your Global Communications

Make it easy for your team and customers to build, track and activate their voice solution and manage their inventory footprint within their own environments. Here’s all you can achieve with our programmable voice APIs. 

Voice

Ordering & provisioning

Easily search and add phone numbers as you need them - even in your most challenging markets. View numbers on your screen based on type, location, SMS-enabled and more. Plus, add voice tools like call recording and call insights.

International number porting

Send us your porting requests quickly and retain your legacy numbers. Our international porting experts will guide you through the process so your transfer is as seamless as possible. Plus, porting with us is free.

Session initiation protocol (SIP)

Manage and configure your SIP protocols, caller ID format, real-time transport protocol (RTP) or secure real-time transport protocol (SRTP), and authentication types within your preferred application.

api-voice
api-documents

Document Management

Compliance

Remain in full government compliance wherever you do business. Regulations we support include CCPA, GDPR, HIPAA, PCI-DSS, POPIA and STIR/SHAKEN.

Registration requirements

It can be challenging with so many different requirements worldwide. Our API returns the names of the local documentation you need to ensure a smooth ordering process.

Create a documents library

Expedite future orders quickly with a documents library. Upload all of your required paperwork, and pull documentation as you need it to expedite your future orders.

SMS

Centralize campaigns

Integrate your voice and SMS with your existing platform or standalone phone system to drive engaging campaigns and deliver an excellent experience in the channel your customers love.

Inbound messages

Humanize your business with SMS forwarding. When customers message you, personalize replies from your email inbox. Customers then receive it as a text.

Mobile packages

We offer affordable and scalable mobile plans in 18 countries and counting. Easily manage two-way SMS plus complimentary call tools and business reporting features.

api-sms
TrueLocal-Webinar-Highlight

Look & Sell Local

Looking for a simple way to make better connections and increase global answer rates without having a physical market presence? Local voice + caller ID is the way to go.

Our Voice API Toolkit

Built to support Shell, Node, Javascript, Python Java, Go and C# programming languages. Implement these APIs into your own customer-facing applications and immediately tap into our massive global inventory without having to change platforms.

User Permissions

See a list of user permissions, URLs and token ownership details. 

Call Detail Records (CDRs)

Get monthly reports of call origin and termination, when they took place and which agents answered.

SIP URIs

Return SIP URI configuration to route incoming calls to your existing infrastructure.

Billing

Return a monthly summary of your subscription plans and call usage charges.

Provisioning

Return details around specific number types, countries and add-on features like call recording and call insights.

Documents

See the types of documents required to purchase and configure a phone number.

Orders

Add phone numbers to your account as you grow.

Port Requests

Send requests to us about porting one or more numbers.

Numbers

View configuration of all numbers matching search parameters.

SMS

Reply to a text message from your email.

Extensions

See configuration of all extensions matching search parameters.

APIs vs Webhooks

Sharing data is essential for businesses to accelerate their digital transformation and innovations. APIs and webhook technology are helpful in circulating data, but when to use them can be tricky.

API

APIs are request-driven and exchange data in two directions. The computer makes a request to the server, and the API returns with the data needed.

Webhooks

Webhooks are event-driven and exchange data in one direction. The server sends automatic updates to the computer in real-time when an event is triggered.

api-webhooks

Additional Resources to Help You Get the Needle Moving

voice-api-voip-wholesale
Resellers

3 Advantages
of Voice APIS

How to choose between AVOXI's flex progam vs jetpack calling plans
VoIP Solution

Flex Program
vs Calling Plans

webhooks-vs-apis
Webhooks vs APIs

Webhooks vs APIs
for App Data Sync

Webinar-NumberPorting-OGTag
International Porting

Optimizing Your
Number Porting Strategy

Programmable Voice APIs

Programmable Voice APIs have emerged as groundbreaking solutions for individuals and businesses aiming to establish efficient and effective customer connections. These APIs, also known as Application Programming Interfaces, offer a versatile platform enabling developers to seamlessly integrate voice communication functionalities into their applications or services. By leveraging programmable voice APIs, individuals and enterprises can enhance customer engagement, streamline operations, and provide a superior user experience.

Programmable Voice APIs are particularly valuable for businesses operating in the enterprise sector. With the rapid evolution of technology and communication channels, voice APIs empower enterprises to optimize their customer interactions by incorporating voice capabilities into their existing systems. By integrating programmable voice APIs, businesses can create interactive voice response (IVR) systems, conduct voice-based surveys, enable two-way communication, and deliver automated voice notifications, among other features. These capabilities enhance the customer experience, reduce operational costs, and improve overall efficiency.

The implementation of voice APIs for enterprise solutions offers numerous advantages. Firstly, it allows businesses to reach their customers more personalized and directly, fostering stronger connections and increasing customer satisfaction. Programmable voice APIs enable businesses to deliver timely information, such as order updates, appointment reminders, or personalized offers, through voice messages, ensuring that crucial messages are conveyed effectively.

Furthermore, programmable voice APIs provide flexibility and scalability for enterprises. With customizable features and integrations, businesses can tailor voice-based communication solutions to meet their needs and preferences. Whether it's integrating with existing customer relationship management (CRM) systems or building interactive voice applications, programmable voice APIs offer a robust framework that adapts to the unique requirements of each enterprise.

What Is Voice API?

A voice API, or Application Programming Interface, is a powerful tool that allows developers to integrate voice communication capabilities into their applications or services. It bridges software applications and voice platforms, enabling businesses to leverage enterprise voice services and provide VoIP solutions for their communication needs. AVOXI, a renowned provider in this domain, offers a comprehensive solution for voice API requirements, catering specifically to businesses in need of efficient and reliable voice communication services.

AVOXI delivers top-notch VoIP solutions for businesses, ensuring seamless and high-quality voice communication experiences. Their voice API enables businesses to integrate voice capabilities into their existing systems, such as contact center platforms, CRM systems, or mobile applications. By leveraging AVOXI's voice API, enterprises can enhance their communication infrastructure and streamline their operations.

With AVOXI's voice platform, businesses can access a wide range of enterprise voice services. These services include call routing, interactive voice response (IVR) systems, call recording, and call analytics, empowering organizations to optimize their customer interactions and improve overall productivity. Furthermore, AVOXI's voice API enables businesses to facilitate international calls, making it easier for companies to connect with their global customers, partners, and stakeholders.

AVOXI's voice API solution stands out for its reliability, scalability, and extensive global coverage. By partnering with AVOXI, businesses can benefit from a robust infrastructure that ensures crystal-clear voice quality, regardless of geographical location. The scalability of AVOXI's voice API allows enterprises to adapt and grow their communication systems as their needs evolve.

How Does Voice API Work?

Programmable Voice APIs have emerged as groundbreaking solutions for individuals and businesses aiming to establish efficient and effective customer connections. These APIs, also known as Application Programming Interfaces, offer a versatile platform enabling developers to seamlessly integrate voice communication functionalities into their applications or services. By leveraging programmable voice APIs, individuals and enterprises can enhance customer engagement, streamline operations, and provide a superior user experience.

Programmable Voice APIs are particularly valuable for businesses operating in the enterprise sector. With the rapid evolution of technology and communication channels, voice APIs empower enterprises to optimize their customer interactions by incorporating voice capabilities into their existing systems. By integrating programmable voice APIs, businesses can create interactive voice response (IVR) systems, conduct voice-based surveys, enable two-way communication, and deliver automated voice notifications, among other features. These capabilities enhance the customer experience, reduce operational costs, and improve overall efficiency.

The implementation of voice APIs for enterprise solutions offers numerous advantages. Firstly, it allows businesses to reach their customers more personalized and directly, fostering stronger connections and increasing customer satisfaction. Programmable voice APIs enable businesses to deliver timely information, such as order updates, appointment reminders, or personalized offers, through voice messages, ensuring that crucial messages are conveyed effectively.

Furthermore, programmable voice APIs provide flexibility and scalability for enterprises. With customizable features and integrations, businesses can tailor voice-based communication solutions to meet their needs and preferences. Whether it's integrating with existing customer relationship management (CRM) systems or building interactive voice applications, programmable voice APIs offer a robust framework that adapts to the unique requirements of each enterprise.

SIP vs. VOIP

SIP (Session Initiation Protocol) and VoIP (Voice over Internet Protocol) are both technologies that enable voice communication over the Internet, but they differ in their functionalities and implementation. Understanding the difference between SIP and VoIP is crucial when considering their role in a programmable API voice solution.

VoIP is a broader term encompassing various protocols and technologies for transmitting voice signals over IP networks. It enables real-time voice communication by converting analog audio signals into digital data packets and transmitting them online. VoIP solutions often utilize protocols like SIP, H.323, or proprietary protocols.

On the other hand, SIP is a specific protocol used for initiating, modifying, and terminating communication sessions, including voice, video, and instant messaging. It establishes the necessary connections and manages the signaling aspect of VoIP communication. SIP allows devices to find and communicate with each other, negotiate session parameters, and handle call setup and teardown.

Regarding a programmable API voice solution, SIP and VoIP play distinct but interconnected roles. A programmable API allows developers to integrate voice communication functionalities into their applications or services, and both SIP and VoIP are crucial components of this solution.

SIP enables the initiation and management of communication sessions within the programmable API voice solution. It provides the signaling protocol for call setup, allowing devices and applications to establish connections and exchange information. SIP facilitates features like call routing, call transfers, and call control, ensuring efficient and reliable voice communication.

VoIP, on the other hand, provides the underlying technology for transmitting voice data over IP networks. It handles the actual conversion and transmission of voice signals, ensuring high-quality audio during calls within the programmable API voice solution.

In a programmable API voice solution, developers can use SIP and VoIP to build robust and scalable voice communication applications. By leveraging SIP for session initiation and VoIP for transmitting voice data, businesses can create powerful voice solutions that offer features like call routing, IVR systems, call recording, and more.

VoIP API Providers

When it comes to finding a trusted VOIP API provider, there are a few key characteristics to look for to ensure that you are making an informed decision. First and foremost, choosing a provider with a strong reputation in the industry is important. This can be done by researching the company online, reading customer reviews and testimonials, and checking to see if they have any industry awards or recognitions.

Another important characteristic to look for is reliability. You want to choose a provider with a proven uptime track record and quality service. This can be determined by looking at their service level agreements (SLAs) and checking to see if they have a redundant network infrastructure in place to ensure maximum uptime.

Security is also a crucial component when it comes to choosing a VOIP API provider. Look for a provider that has a strong focus on security, with features such as encryption, multi-factor authentication, and intrusion detection and prevention systems. Additionally, make sure the provider is compliant with relevant regulations, such as HIPAA and GDPR.

Customer support is another important factor to consider when choosing a VOIP API provider. Look for a provider that offers 24/7 support, with multiple communication channels available, such as phone, email, and chat. You want to ensure that you can get in touch with someone quickly and easily if you have any issues or questions.

Finally, it is important to be wary of providers that offer extremely low prices or make promises that seem too good to be true. These providers may be cutting corners on important components such as security or reliability, which can end up costing you more in the long run. It is always better to pay a little more for a provider that you can trust to deliver high-quality service.

Finding a trusted VOIP API provider requires careful research and consideration of several important characteristics. By choosing a provider with a strong reputation, reliability, security, customer support, and fair pricing, you can make an informed decision that will meet your business needs and goals.

AVOXI is a trusted and well-known provider of voice API. As one of the leading VoIP API providers, Avoxi offers a reliable and efficient voice API service. With our extensive experience in the telecommunications industry, AVOXI is a reputable voice API provider that businesses can rely on for their custom voice solutions. Additionally, AVOXI provides international number porting services, allowing businesses to seamlessly transfer their existing numbers to their platform. Whether businesses require an enterprise voice solution or a custom voice API, AVOXI has the expertise and capabilities to meet their needs.