Comparing Call Transcription Companies: nonotes.com and trint.com
Comparing Call Transcription Companies So you’re interested in a call transcription service. Maybe you want notes based on your sales or customer service calls or you need to notate an interview you took over the phone. In any case, you want to fully explore your options before deciding on a call transcription service. In this…
Read MoreComparing VoIP Provider Fair Use Policies
Comparing VoIP Provider Fair Use Policies Unlimited calling plans are a popular service offered by many VoIP providers. With an unlimited subscription, you can provide your agents with plenty of talk time at a great value without having to worry about unpredictable monthly usage bills. Unfortunately, these types of VoIP calling plans leave providers vulnerable…
Read More[eBook] Global Communications Made Simple
Free eBook: Global Communications Made Simple Despite the ever-changing global marketplace, one principle remains the same: new business means new customers. And to acquire new customers, your business needs flexible and affordable communications solutions that grow and evolve with your business. Once upon a time, many small to medium-sized businesses struggled to achieve truly global…
Read MoreComparing the Best Business VoIP Providers
Comparing the Best Business VoIP Providers If you are in the market for a hosted call center solution for your business, you may have already noticed that there are many providers ready to compete for your business. And if you’ve been searching for any length of time, you have likely heard of the industry leaders that this…
Read MoreHow to Achieve Ridiculously Good VoIP Call Quality
In today’s digital world, there is a lot of information about VoIP communications available right at your fingertips; it’s only a Google search away. And if you’ve done any research so far, you are familiar with one of the biggest concerns that business owners face when they move their phone systems to the cloud: call…
Read MoreHow to Set Up Call Tracking for Google Analytics
How to Set Up Call Tracking for Google Analytics Google Analytics is one of the most powerful tools for tracking activity on your website. It shows you how many overall visits you receive, which content performs the best, and even how long users spend on your website – and it’s a free service! One of…
Read MoreSIP Trunking Pricing: The Essential Guide
It’s no surprise that many businesses have made the switch to SIP trunking for their communications solutions. In addition to flexibility, scalability and ease of configuration, one major advantage is the significant cost savings. This article will explain the elements that factor into SIP trunk pricing, and what you can expect from a SIP trunk…
Read MoreTroubleshooting Problems Setting Up Your International Toll Free Number
Troubleshooting Common Issues When Setting Up International Toll Free Numbers International toll free numbers are an essential resource for growing businesses that are looking to connect with customers around the world. Not only do they provide a world of convenience for your customers, but these numbers are also a cost-effective sales and marketing tool for businesses…
Read MoreFour Problems with Toll Free Number Reliability
Problems with toll free number reliability can be caused by lack of multiple redundant routes, dependence on a single data center, lack of failover provisioning in key server and network components, or lack of direct tier 1 carrier interconnects. Better-equipped VoIP service providers deliver reliable toll free and local DID number service by offering multiple…
Read MoreHow to Provide Toll Free Number Redundancy
Toll free number redundancy is described as highly-reliable, highly-available VoIP-based phone service. The best VoIP service providers deliver toll free number redundancy by using fully redundant routing, redundant network hardware, multiple data centers, and automatic call failover provisions. Enterprise customers who need high reliability and who want protection from network failures rely on service providers…
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