Archive for 2016
Where to Find Affordable VoIP Calling Rates
Where to Find Affordable VoIP Calling Rates The investment in reliable, cost-effective communications solutions is a commonly overlooked component of a business. That isn’t to say today’s companies don’t understand the importance of efficient internal and outbound communication, or that they forget to account for phone rates in their budget. The problem is that most…
Read MoreHow to Set Up Call Tracking for Google Analytics
How to Set Up Call Tracking for Google Analytics Google Analytics is one of the most powerful tools for tracking activity on your website. It shows you how many overall visits you receive, which content performs the best, and even how long users spend on your website – and it’s a free service! One of…
Read MorePredictive Dialers vs Progressive Dialers: Which Is Right for Your Business?
Predictive Dialers vs Progressive Dialers: A Comparison The goal of any outbound call center has always been the same: to connect agents to as many qualified customers as possible and maximize productive talk time. As a provider of virtual contact centers around the world, dialers are a major talking point of our industry. Automatic dialers…
Read MoreHow Much Does Call Tracking Cost?
How Much Does Call Tracking Cost? Call tracking is one of the most important elements of a successful marketing program. Without it, there is no way to know which of your marketing channels is driving inbound phone calls. But, is there room in your budget for this essential marketing tool? In this call tracking cost comparison, we…
Read MoreNew AVOXI Core Feature: Call Tracking
As a marketer, you spend valuable budget every day on advertising campaigns that bring in new leads and prospects. And with the help of your sales team, you can turn these leads into new business. But, it’s not enough to just bring in leads. If you want to continue bringing in new leads without exceeding…
Read MoreHow Much Is Your Legacy PBX Costing You?
Cost of Legacy PBX Despite the evolution of modernized business communications over the past decade, many businesses still use legacy, on-premise PBX systems. What you may not realize is that a legacy PBX is not only an inconvenience; it can actually cost your company money. Legacy or not, a PBX phone system is the backbone…
Read MoreSIP Trunking Pricing: The Essential Guide
It’s no surprise that many businesses have made the switch to SIP trunking for their communications solutions. In addition to flexibility, scalability and ease of configuration, one major advantage is the significant cost savings. This article will explain the elements that factor into SIP trunk pricing, and what you can expect from a SIP trunk…
Read MoreWhat is Automatic Call Distribution Software?
What is Automatic Call Distribution Software? Automatic call distribution software, or automatic call routing, is a system that allows you to distribute incoming calls based on your customized rules. At the simplest level, you can choose to distribute calls in linear priority or hunt group styles. More complex automated call distribution software systems allow your…
Read More5 Questions for Evaluating VoIP Companies
5 Questions for Evaluating VoIP Companies Your business has decided that it is time to move your phone system to the cloud. And if you have started looking for a provider, you know that there are many options to choose from. Options are good, but it can be difficult to see past the promotions and…
Read MoreTroubleshooting VoIP: How to Fix Call Quality Issues
There are a lot of good reasons why VoIP phone systems are so popular. They run on the Internet, so you can work from anywhere. They don’t require hardware or installation, so they’re affordable. But, if you don’t have a strong Internet connection, they can present a problem when it comes to call quality. Thankfully,…
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