Spending too much international call forwarding costs? Maybe you’ve been charged premium pricing for a call forwarding service that doesn’t deliver. Maybe you’ve tried cheap alternatives that offered low rates and realized that the poor voice quality and dropped calls weren’t worth it. Either way, we assume you want a reliable business phone forwarding plan…

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If you have questions about what exactly an IVR is and how it can save you money, you are not alone. Before making any decision, it is important to fully understand what the IVR system cost to your business is. In this article, we will break down some of the most popular IVR providers and…

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Looking for the best 1300 number service in Australia? Whatever your situation may be, you’re sure to find the best Australian 1300 number provider for your company’s specific needs here. Today, we compare 1300 number plans from six of the top 1300 service providers in Australia. What Makes It a 1300 Number? 1300 numbers, commonly…

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Setting up IVR call routing is a great way to save your business time while providing the best customer service experience possible– but what are the best ways to do it? In this guide, you’ll learn: How IVR Works Top IVR Call Routing Strategies How To Set Up IVR How Does IVR Work? Interactive Voice…

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  Conference calls connect thousands of clients, business owners, and colleagues located around the world daily. Tight deadlines, demanding clients, and increasing competition drive today’s business environment around the globe. To stay ahead, many businesses look to cut bottom line budgets and reduce costs, as they work to decrease turnover and boost productivity. Ongoing communication with stakeholders helps maintain…

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Customer service is real time. Analysis of information is immediate. Small businesses to large enterprises focus on how to best keep and grow clients. Call recording helps businesses build a better customer experience. AVOXI offers call recording solutions and recently launched new call recording packages. As part of our product research, we found many different…

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Schedule a Demo Talk to an Expert   This article examines the types of conferencing solutions–and important items to consider when adding International Virtual Numbers to your business conferencing platform. Conferencing Solutions: Adding International Toll Free Numbers Seamless communication is critical to the success of any business. Whether it’s conferencing, business meetings, webinars or messaging,…

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The latest upgrades to AVOXI’s cloud PBX platform include call queuing functionality, SIP trunk provisioning, and virtual attendant (IVR) self-management along with other improvements. These updates provide customers a comprehensive feature set to manage their business communications. AVOXI Customers Gain Call Queues, Virtual Attendant Self-management, SIP Trunk Provisioning and More The newly released updates to…

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Before determining call transcription cost, it’s important to identify what it means and how it varies by type of service. Simply defined, call transcription is a tool that transcribes voice into text. Whether your company is interested in transcribed calls for sales or customer service purposes, or you’re an individual looking for an easy way…

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