+1 800.462.8694 U.S. | +1 770.937.9735 Worldwide

Industries

Consumer Goods and Retail Trends: Digital Consumers on the Rise

If you’ve been following our recent series, Consumer Trends Retailers Can’t Afford to Ignore, you know that big changes are coming for retailers and distributors. One of the biggest retail trends of 2017 is the rise of digital consumers and the importance of establishing an online presence. In this post, we discuss the data behind…

Read More

Consumer Buying Patterns Powered by New Value Drivers

If you’ve been following our recent series, 3 Consumer Trends Retailers Can’t Afford to Ignore, you know that today’s buyers and their purchasing decisions are influenced by a new set of value drivers. In this post, we talk about how retailers can address this shift in value drivers and maintain communication with prospects and customers…

Read More

[Infographic] Consumer Trends Retailers Can’t Afford to Ignore

A highly innovative, ever-evolving segment, retailers know that in order to create and support growth, they have to keep an open mind and be willing to kick “business as usual” to the curb. Constant changes, ranging from shifting global policy to advances in technology, make adaptability an essential trait for successful retailers, wholesalers, and distributors.…

Read More

Cloud Communications: 4 Ways Travel Agencies Provide End-to-End Service

Like any other B2C industry, online travel agencies and services must support their prospects before and after any transaction occurs. Travelers require expert support while choosing and booking their flights and reservations. And once travelers arrive at their destinations, they require a quick and easy way to contact their travel services provider with questions or…

Read More

Communications Solutions for Consumer Goods and Retail – eBook

In this free ebook, AVOXI explores the various solution sets our Consumer Goods and Retail customers use for their sales and distribution operations. Download your free copy to learn how cloud-based communications solutions support multiple sales and distribution models, including retail, wholesale, and distribution. With so many sales models in the modern business world, it’s…

Read More

Why Live Chat Is Essential to Quality Customer Support

Live Chat by the Numbers According to Gartner, live chat will grow 400% from 2015 to 2018 as a preferred digital channel for customer engagement. A number of surveys cite customer satisfaction as a key driver to incorporate chat. Additionally, several benefits clearly show that live chat is no longer a minor add-on feature to…

Read More

[Ebook] Cloud Communications 101 for the Hospitality & Travel Industries

In this free ebook, we explore the basics of cloud communications and explain how cloud-based solutions, like SIP trunking, virtual call center software, and virtual numbers, help cut telecom costs and streamline communications. Download your free copy. Managing reservations, booking guests, handling international phone calls, and more drive the demand for comprehensive communication solutions for the…

Read More

How the Cloud Solves Top Problems for the Hospitality Industry

Despite the threat of terrorism and political instability, the travel and tourism sector has become a leading source of jobs and revenue in recent years. In 2015 alone, the travel, tourism and hospitality industry grew by 3.1% and accounted for 9.8% of the global economy’s GDP. And as of last year, the industry created 7.2 million new…

Read More

7 Essential Hotel Website Features

Whether you’re launching a website for your new bed and breakfast, or planning to redesign your existing hotel website, you know that an effective online presence is key to your success.  But if you’re new to the digital world, you may not know what makes or breaks a hotel website. In this article, we’ll review…

Read More