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Phone System

How Much Does a VoIP Phone System Cost?

Recently, we refreshed information in our post, “How Quickly Can You Convert to Cloud VoIP?” If you plan to convert to a business VoIP phone service, the next question is about cost. Here’s our update on how much a VoIP phone system costs. Options for implementing VoIP services are expanding—now you have three options: hosted,…

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VoIP vs Virtual: What’s the Difference, and Why Should I Care?

Lots of cloud communications providers use the terms “VoIP” and “virtual” interchangeably—especially when it comes to phone numbers. And we’ll be honest: we do, too. But, there are some real (and important) differences between virtual phone services and VoIP phone services that businesses need to understand before they invest in just any cloud communications platform.…

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AVOXI Online Portal Adds Greater Functionality and Features with Recent Updates

The latest upgrades to AVOXI’s cloud PBX platform include call queuing functionality, SIP trunk provisioning, and virtual attendant (IVR) self-management along with other improvements. These updates provide customers a comprehensive feature set to manage their business communications. AVOXI Customers Gain Call Queues, Virtual Attendant Self-management, SIP Trunk Provisioning and More The newly released updates to…

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Top 5 Things to Look for in a Mobile Business Phone Application

By bringing all the features of your office phone system to your mobile device, today’s business VoIP providers make it easier than ever for your business to tap into the global market. But, no single mobile business phone application is created equally. And, many VoIP providers still struggle to meet the needs of a mobile…

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What You Need to Start Your Online Business

You’ve done the research. You’ve built your website. And now, you’re ready to start your own online business. Right? Starting an online business may seem simple at first glance. You find a need, your target market, and set up a website with content that drives traffic. But, you can’t stop there. Essential Tools for an…

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To IVR or Not to IVR? That Is the Question.

As the power of the Cloud expands, so does the technology available to companies across the world. Current cloud phone systems are busting with features that help your business run more efficiently and help you better manage your company. Interactive Voice Response (IVR) auto attendant is one feature that’s become especially useful for businesses. This…

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Integrated Cloud Solutions: The Grace Bay Story

Learn how an award-winning luxury resort, used AVOXI’s integrated cloud solutions to reduce costs, while enhancing the overall customer satisfaction of their guests. For Grace Bay Resorts, every guest (or prospective guest) is to be treated as a VIP. To do so, Grace Bay relies heavily on communication solutions to route calls appropriately, keep guests…

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Call Continuity as Part of Your Business Disaster Recovery Plan

When disaster strikes, your business needs to be prepared. Whether you’re experiencing a minor power outage or your office is in the path of a major storm, it’s essential that your operations continue with minimal interruption. Regardless of your industry, your business can benefit from modern Cloud technology in situations like this. In this article we’ll explore…

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International Dialing Practices

Businesses of all sizes are breaking geographic barriers and going international. According to a survey conducted by USForex, 58% of small to medium businesses in the United States alone already have customers or suppliers overseas. As the number of SMBs doing business abroad increases, one thing is certain: businesses and customers alike need to understand…

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How Much Is Your Legacy PBX Costing You?

Despite the evolution of modernized business communications over the past decade, many businesses still use legacy, on-premise PBX systems. What you may not realize is that a legacy PBX is not only an inconvenience; it can actually cost your company money. Legacy or not, a PBX phone system is the backbone of operations and a…

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