Archive for 2019
International Call Forwarding Cost Guide (2019)
Call Forwarding Cost Guide (2020): International Call Forwarding Charges Spending too much international call forwarding costs? Maybe you’ve been charged premium pricing for a call forwarding service that doesn’t deliver. Maybe you’ve tried cheap alternatives that offered low rates and realized that the poor voice quality and dropped calls weren’t worth it. Either way, we…
Read MoreInternational Phone Number Portability
Are you having trouble trying to check your VoIP number portability? We had the same problem, so we put together the best international phone number portability guide there is! Our information comes from: Documentation published online about VoIP number porting from each country’s regulatory body. AVOXI’s internal documentation about international number porting from local carriers globally.…
Read MoreTop Virtual Number Questions
Top Virtual Number Questions At AVOXI we strive to simplify and improve our buying process and customers’ journey. Part of our plan to achieve this goal is to provide more descriptive and educational content. Finding the right virtual number for your business can be time-consuming and confusing. In this article, we provide answers to the most asked virtual number sale…
Read MoreGrasshopper Virtual Phone Service Review
When choosing a virtual phone number provider for your business, it is important to compare providers and review costs before making a decision that will have a huge impact on your business. Because we firmly believe that nobody delivers the same quality, coverage, and overall value as AVOXI, we don’t mind suggesting our top competitors…
Read MoreCoffee with AVOXI: Meet Katy!
Coffee with AVOXI: Meet Katy! Get to know our team over coffee with AVOXI! Our QA Engineer, Katy, addresses life in the tech community, office dynamics, and what she’s up to when she’s not running tests for AVOXI’s development team. 1. What is your title at AVOXI? I am Katy Brockmann, and I am the…
Read MoreEuropean Union’s GDPR – What It Means For Your Business
European Union’s General Data Protection Regulations – What It Means For Your Business As most of you already know the EU’s primary personal data law, the Data Protection Directive 95/46/ec was replaced by the General Data Protection Regulation (GDPR) which took effect on 25 May 2018. Some considered this to be the biggest and most…
Read MoreThe Inside Story on Customer Experience Keys to Success from Annette Franz
The Inside Story on Customer Experience Keys to Success from Annette Franz In our work with contact center setups around the world, we focus on customer experience. On the road to delivering an optimal customer experience for their outside customers, many Business-to-Business (B2B) companies overlook the crucial role their employees play in this make-or-break undertaking.…
Read MoreBen Motteram on How to Measure Customer Experience: Advice from the Front Lines
Ben Motteram on How to Measure Customer Experience: Advice from the Front Lines We are excited to introduce this special guest in our cloud contact center series. With a wide array of client engagements and an extensive background in telecom and IT industries, Customer Experience Expert Ben Motteram excels at measuring the customer experience. He…
Read MoreSMS Software Price Guide
SMS Software Pricing (2022 Guide) What Does Business Texting Cost? For nearly 20 years, we’ve helped companies around the world improve communications while reducing costs with cloud-based voice solutions. Now, we want to help companies reduce costs with business texting. This SMS software pricing guide was last updated in November 2019. Many businesses use business…
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