Data & Trends
Why International Companies Need Local Presence Dialing & Caller ID Service
Why International Companies Need Local Presence Dialing & Caller ID Service Reaching customers and sharing a connection with them is important to international outbound sales. Cold calling is often used to win new customers, but with so many potentially fraudulent robocalls received on a daily basis, people are weary to answer the phone for non-local…
Read MoreLaunch a Citizen Development Program in Four Easy Steps
Launch a Citizen Development Program in Four Easy Steps Citizen developers are business users who have little to no coding experience but have the ability to build internal applications and softwares with little oversight using IT-approved technologies. And this quickly growing trend just might impact the IT field as we know it forever. With the…
Read MoreHow to Survive the ‘Great Resignation’ IT Crisis
How to Survive the ‘Great Resignation’ IT Crisis IT leaders are in a bind. The Great Resignation is making it difficult to bring processes and products to market. Many are turning to low-code no-code applications to accelerate their objectives while trying to survive the disruptions. Increased workloads, growing demands from digital transformation, and a lack of…
Read MoreRecent Trends in Business Communications – API, UCaaS, & VoIP Security Trends in 2022
Recent Trends in Business Communication New & Emerging Business Communication Trends for 2022 Expert insight into what to expect for your call center operations Play Video VoIP Industry Experts Barbara Dondiego COO Kyle Johnson CRO Randy Layman CTO AVOXI Megan Evitts Digital Events Manager AVOXI Trend 1: Business Operations Live in the CloudAdoption…
Read More3 Benefits VoIP Resellers Love About Voice API
3 Advantages of Voice API for VoIP Resellers It’s an exciting time to be in business VoIP! Enterprises are rushing to migrate their telecom setup to the cloud, and innovations in the space are fast and frequent; Voice API is a great example. VoIP resellers are using simple APIs to automate complex tasks. What is…
Read MoreGlobal Marketing Strategies for International Expansion
Global Marketing Strategies for International Success As the world gets smaller, companies recognize the need to adopt global marketing strategies. But expanding your marketing campaigns into new geographies comes with challenges, like how to engage international prospects and how to structure a global marketing team. Today we’re covering best practices of international marketing teams that…
Read More7 Reasons Virtual Clinical Trials are Here to Stay
7 Reasons Virtual Clinical Trials are Here to Stay Modern Advantages of Virtual Clinical Trials The COVID-19 pandemic has revealed at least one silver lining in our changed world: The fact that today’s technology allows companies to conduct more types of work from anywhere in the world. This realization is especially helpful for clinical trial…
Read MoreHow Will STIR/SHAKEN Affect You?
What Will STIR/SHAKEN Mean for You? STIR/SHAKEN is the FCC’s response to the ever increasing amount of robocalls made by bad actors. What will STIR/SHAKEN mean for you? This FAQ covers how STIR/SHAKEN works and what you need to know to stay FCC compliant. Whether you’re involved in communications or just know somebody working at…
Read MoreThe Rise of Hybrid Pricing Strategies in SaaS
The Rise of Hybrid Pricing Strategies in SaaS SaaS companies implementing usage-based pricing strategies continue to outperform others in customer success measurements. For customer-focused SaaS companies, a hybrid pricing strategy using both billing methods will be key going forward. The pricing model is shifting in the software-as-a-service world. Subscription plans are stalling in the eyes…
Read MoreWhat is a Cloud PBX?
What is a Cloud PBX? The Role of Cloud PBX Before 2020, only about one in five employed Americans worked from home. As of December 2020, 71% worked from home or remotely. And 54% of those say they’d like to continue working from home even after the pandemic is over, according to the Pew Research…
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