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Grasshopper Virtual Phone Service Review

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When choosing a virtual phone number provider for your business, it is important to compare providers and review costs before making a decision that will have a huge impact on your business. Because we firmly believe that nobody delivers the same quality, coverage, and overall value as AVOXI, we don’t mind suggesting our top competitors for comparison! In addition to an objective, and detailed Grasshopper review, we also hope to provide you clarity on the following topics:

  • Complete Grasshopper pricing
  • A list of the best Grasshopper alternatives
  • Pricing comparisons between Grasshopper and its competitors

Whether you’re comparing, AVOXI, Grasshopper, or any number of alternatives, we hope to provide you with the information needed to make the most educated decision for your company.

Grasshopper Company Overview

Grasshopper is a virtual phone service provider that offers toll free, vanity, and local numbers to small business and entrepreneurs in the US and Canada. Since 2003, Grasshopper has been offering virtual number plans that vary based on number of extensions, or users. Each Grasshopper plan offers unlimited minutes, the option to upgrade at any time, and the choice between a monthly or annual contract.

Grasshopper's Features

The following features are included in each Grasshopper virtual phone service plan:

  • Business Texting (between US & Canada)
  • Call Forwarding
  • Custom Greetings ($75 for a professional recording by Grasshopper)
  • Read Your Voicemail (send to up to 15 email addresses)
  • Desktop + Mobile Apps
  • Inbound Fax
  • Voicemail (1 voicemail box per extension)
  • Wifi Calls
grasshopper features

Some additional features that users can add to optimize their plans include:

  • Simultaneous Call Handling (up to 15 numbers per extension)
  • Reporting (up to 90 days)
  • Virtual Fax (inbound only)
  • Call Blasting ($10/mo)
  • Hold Music

Grasshopper Pricing

Grasshopper currently offers services in the US and Canada only, and does not offer international toll free number services. Therefore, international calling is not automatically included with any of the Grasshopper plans. In order to enable international calling, customers must contact support. Once international calling is enabled, customers can make and receive calls to a list of available countries, at which they will be charged a specific rate per minute. Grasshopper also charges individual rates for most offshore US territories.

For calls made within the continental US and Canada, customers receive unlimited minutes*, and are only charged for the rate associated with their selected business plan.

grasshopper pricing

Solo: 

  • $29/mo (billed monthly)
  • 1 Number
  • 3 Extensions
  • Unlimited Minutes*

Partner: (Most Popular)

  • $49/mo (billed monthly)
  • 3 Numbers
  • 6 Extensions
  • Unlimited Minutes*

Small Business:

  • $89/mo (billed monthly)
  • 5 Numbers
  • Unlimited Extensions
  • Unlimited Minutes*

*Customers' use of unlimited minutes is subject to review at any time based on  Grasshopper's  "Use of Service," which can be found in their Terms & Conditions

Grasshopper Alternatives

Grasshopper caters to businesses of a specific size and type, only within the US & Canada. Whether you think there might be a better fit for your business, or you simply want to reinforce your decision to go with Grasshopper, check out these Grasshopper alternatives, and what they have to offer.

CallHippo

Unlike Grasshopper, CallHippo offers both international toll free numbers in over 50 countries worldwide (in addition to local virtual numbers), with plans starting as low as $0/mo. Customers choose the plan they want based on the features they need, and then pay per each user added to their account. CallHippo offers a range of different plans and pricing, from single user plans to larger business plans.

callhippo-pricing

Each CallHippo plan comes with a different set of features. Some of the most popular CallHippo features include:

  • Free SMS
  • Call recording
  • Call-Hold Music
  • Call Transfer
  • Call Queuing
  • Voicemail Transcription
  • Custom Voicemail Greeting

Global Call Forwarding

Global Call Forwarding offers toll free and local numbers in over 150 countries. Global Call Forwarding’s five different virtual number plans are priced according to number of minutes, rather than number of extensions.

global call forwarding pricing

Global Call Forwarding offers a variety of both included, and premium add-on features. Here are all of the available features:

  • Call Recording*
  • Time of Day Routing
  • Advanced IVR/PBX
  • SMS Forwarding*
  • Sequential Forwarding
  • Local Ring Back Tones
  • Simultaneous Ringing
  • Fax to Email
  • Rollover Minutes*
  • Failover Forwarding
  • Voicemail to Email
  • Black and White Lists
  • Outbound Calling*

*premium features

TollFreeForwarding

TollFreeForwarding offers virtual phone number services in over 120 countries and 1,000 major cities around the world. Customers can choose from Pay As You Go plans, or specific minute plans, and have the option to be billed monthly or annually. TollFreeForwarding’s virtual number plans start as low as $7/ mo, and are categorized based on business size – ranging from starter plans to higher volume options.

tollfreeforwarding pricing

All TollFreeForwarding virtual number plans come with the following features included:

  • 60 Second Activation
  • Call Forwarding
  • Time/day Schedule
  • IVR
  • Call Recording
  • VoiceMail2MyEmail
  • Fax2MyEmail
  • Real Time Reporting

AVOXI

AVOXI provides virtual number services for businesses in over 130 countries and 2,500 cities worldwide. Customers can choose from six unique virtual phone number plans, starting as low as $4.49/mo. New business numbers are activated instantly, and can be managed and customized at any time from the easy to use online portal.

avoxi pricing

AVOXI offers more than 20 advanced business features included with each virtual number plan. Many features have add-on capabilities, allowing customers to optimize their service to fit their business’ needs. Check out some of AVOXI’s most popular features below:

  • Call Forwarding
  • Global Call Conferencing
  • Call Recording
  • IVR/Auto Attendant
  • Call Groups
  • Time of Day Routing
  • Custom Caller ID
  • Call Barring
  • Call Transfer
  • Call Screening
  • Call Waiting
  • Voicemail to Email
  • Call Logs

Choosing Your Provider

Now that you’ve taken the time to review the pricing and features offered by Grasshopper, here are some important things to consider when continuing the search for the right virtual phone service for your business:

  • Overall monthly costs (monthly fees, inbound rates, add-on fees, etc.)
  • Included and add-on features
  • International calling options and rates
  • Technical support and restrictions

As you weigh your options, we hope you found this review useful! If we didn’t provide all the information you were looking for, please leave us feedback so we can update future provider reviews.

Interested in Learning More About AVOXI's Services?

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Set up your toll free numbers online. After your purchase, an AVOXI specialist will contact you and ensure your service is working according to your preferences.

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Call AVOXI from

 US/Canada: 1 800 394 1980
 United Kingdom: 0800 652 5029
 South Africa: 080 098 1340
 Worldwide: +1 (770) 937-9735