Business Continuity
AVOXI’s Commitment to You During COVID-19
AVOXI’s Commitment to You During COVID-19 Like many of you, we have spent the past few weeks educating ourselves on the coronavirus (COVID-19) and the impact it is having across the globe. We understand that this creates uncertainty and fear and wanted to take a moment to communicate with our valued customers what steps we…
Read MorePBX Disaster Recovery – Best PSTN Failover and VoIP Failover Solutions
PBX Disaster Recovery – Best PSTN Failover and VoIP Failover Solutions Cloud-based pbx systems are utilized by thousands of call centers around the world and continue to grow in popularity. As these systems operate via the Internet and a computer or data based system, disruptions and downtimes have been known to transpire. And yet, there…
Read MoreChecklist: How to Publish and Promote Your Toll Free Number
Check List to Publish and Promote Your Toll Free Number Buy Online Get a Free Demo Looking to boost sales? Toll free business numbers offer great value—immediate and easy access for customers and prospective buyers to contact your business at no charge to them. Serving as a vital marketing strategy, these virtual phone numbers…
Read MoreCall Continuity as Part of Your Business Disaster Recovery Plan
When disaster strikes, your business needs to be prepared. Whether you’re experiencing a minor power outage or your office is in the path of a major storm, it’s essential that your operations continue with minimal interruption. Regardless of your industry, your business can benefit from modern Cloud technology in situations like this. In this article we’ll explore…
Read MoreHow to Achieve Call Continuity with VoIP Service Rerouting
No matter how big or small your business is, every phone call is important. In the event of an emergency that could interrupt your VoIP service, it is important to know that your business is protected. Learn how to ensure that you never miss a call with call continuity services. Related: Call Routing System for…
Read MoreHow to Achieve Ridiculously Good VoIP Call Quality
In today’s digital world, there is a lot of information about VoIP communications available right at your fingertips; it’s only a Google search away. And if you’ve done any research so far, you are familiar with one of the biggest concerns that business owners face when they move their phone systems to the cloud: call…
Read MoreHow the Cloud Helps with Disaster Recovery
How the Cloud Helps with Disaster Recovery With winter weather hitting many of our customers, it’s important that we discuss disaster recovery. Powerful winter storms have already hit several major cities leaving many businesses disrupted and unable to operate. Those with Cloud phone systems, however, understand its advantages in these types of scenarios. In this…
Read MoreStarting Your Own Business: 5 Things to Keep in Mind
5 Things to Keep in Mind When Starting Your Own Business Starting a business can be a grueling task. Not only do you need to focus on big picture items like an idea for a business, the funding to start it and plans for its location, you need to keep in mind numerous other items…
Read MoreDisaster Preparedness for your Call Center
Disaster Preparedness for your Call Center A good disaster plan is essential for the longevity of your inbound call center. Without one, you’re susceptible to a number of scenarios that could bring down your entire business. A majority of call centers operate long hours and sometimes 24 hours a day so downtime must be avoided…
Read MoreIs Telecommuting Right For Your Company?
Is Telecommuting Right For Your Company? According to the Census Bureau, telecommuters in the United States are on the rise. The same goes for other countries around the world such as India, Indonesia and Mexico. Before you make the decision to implement a partial or complete telecommuting option for your employees, there are a few…
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