Data & Trends
JLL: From Fragmented Carriers to Unified Global Voice Intelligence
JLL: From Fragmented Carriers to Unified Global Voice Intelligence Consolidating providers ensures seamless global coverage Solution AreasConsolidate Voice Providers IndustryReal Estate & Property Management Company SizeEnterprise RegionGlobal Schedule a Demo Jones Lang LaSalle (JLL) is a Fortune 500 company managing commercial real estate and facilities for the world’s most prestigious organizations, including Morgan Stanley and…
Read MoreFlutterwave: Scaling Customer Experience Across Africa
Flutterwave: Scaling Customer Experience Across Africa Moving voice to the cloud enables seamless scalability Solution AreasTransition Voice to the Cloud IndustryFinTech Company SizeMid-Size RegionGlobal Schedule a Demo Flutterwave is a payment technology company headquartered in San Francisco, California, built on the goal of empowering African businesses within and outside the continent to make and receive…
Read MoreENGIE Impact: From Voice Chaos to Global Clarity
ENGIE Impact: From Voice Chaos to Global Clarity Consolidation provides cost reduction and streamlined processes Solution AreasConsolidation of Providers IndustryEnergy Company SizeMid-Size RegionGlobal Schedule a Demo 80% Cost Reduction | 6 Voice Systems Reduced to 1 | 1,300 Agents Migrated in One Day 80% Cost Reduction 6 Voice Systems Reduced to 1 1,300 Agents Migrated…
Read MoreNavigating China’s Telecom Landscape: Regulatory Challenges and Solutions
Navigating China’s Telecom Landscape: Regulatory Challenges and Solutions The Opportunity and Challenge of China’s Telecommunications Market China represents the world’s largest consumer market with over 1.4 billion people and approximately 1.6 billion mobile subscribers. For global businesses, this enormous market offers unparalleled growth potential, provided they can successfully navigate the complex regulatory environment. While providing…
Read MoreProactive Service
International Voice Monitoring, Automated.Proactive Service When it comes to voice downtime and quality issues, every minute counts. But traditional monitoring leaves enterprises exposed to costly and extended disruptions. It’s time for a better way. Always-On International Voice Monitoring AVOXI’s Proactive Service is the industry’s first global voice management tool powered by AI and analytics to…
Read MoreUnderstanding Total Cost of Ownership of Voice in a Cloud World
Understanding Total Cost of Ownership of Voice in a Cloud World As businesses embark on their cloud transformation journey, understanding your global voice solutions’s total cost of ownership (TCO) becomes crucial. While cyclical economic uncertainty may prompt conversations about cost management, most businesses focus on how cloud technology can enhance efficiency and deliver more value.…
Read MoreWhy International Companies Need Local Presence Dialing & Caller ID Service
Why International Companies Need Local Presence Dialing & Caller ID Service Reaching customers and sharing a connection with them is important to international outbound sales. Cold calling is often used to win new customers, but with so many potentially fraudulent robocalls received on a daily basis, people are weary to answer the phone for non-local…
Read MoreWhat is a Cloud PBX?
What is a Cloud PBX? The Role of Cloud PBX Before 2020, only about one in five employed Americans worked from home. As of December 2020, 71% worked from home or remotely. And 54% of those say they’d like to continue working from home even after the pandemic is over, according to the Pew Research…
Read MoreHow to Set Up Call Tracking for Google Analytics
How to Set Up Call Tracking for Google Analytics Google Analytics is one of the most powerful tools for tracking activity on your website. It shows you how many overall visits you receive, which content performs the best, and even how long users spend on your website – and it’s a free service! One of…
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