Solutions Brief: Integrated Cloud Communications Solutions for Resorts

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Learn how this award-winning resort used AVOXI's integrated cloud communications solutions to support exceptional guest experiences, maintain business continuity, and reduce costs.

In this solutions brief, we explore how a leading resort in the Turks & Caicos Islands was able to use a suite of AVOXI cloud communications solutions to maintain connections between multiple locations and provide seamless guest experiences. Download the case study to get the full story.

The Client

The client is an award-winning hospitality company with a reputation for luxury guest experiences. With beachfront destinations in three settings, hotel, villas, and luxury beachfront homes, the client serves guests from around the world.

With sales and marketing operations located in Miami, Florida, USA, and resort properties in Turks & Caicos, the client needed a full spectrum of communications solutions. First, they required a business phone system for their Miami office, which would allow agents to handle inbound calls, inter-company calls, and outbound calls to guests. They also needed a streamlined hotel reservation center solution that was connected to their phone system solution.

The Solution

  • Virtual Contact Center Solution
  • 3 Separate Locations Connected
  • Cloud Business Phone System with Intracompany Connections
  • Affordable Outbound International Calls for Guests

Want to learn more about this client's integrated cloud communications solution? Download the case study.

Learn How Integrated Cloud Communications Can Support Your Business

Your business deserves a cloud communications solution tailored to you and your customers. To learn how AVOXI's powerful cloud solutions can support your business, download the full solution brief or contact an AVOXI VoIP specialist.

Katharine Kellar

Katharine Kellar

 ( Director of Marketing Communications )

Katharine is the Director of Marketing Communications at AVOXI, bringing over 17 years of experience in nurturing B2B, e-commerce, SaaS, and global brands. Fueled by her relentless drive for growth and an unwavering optimism, she finds joy in every day's silver linings. Outside of her professional achievements, Katharine is a coffee aficionado, savoring the aroma and taste of a freshly brewed cup as she crafts compelling narratives that resonate across diverse markets.