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Posts Tagged ‘Auto Attendant’

How to Improve the Quality of Your Phone Greetings

If you’re recording a new voicemail greeting, or planning out an updated IVR/auto attendant menu, chances are that you already know that your phone greeting is an invaluable touchpoint for your business and your customers.  Recorded phone greetings provide your customers with insight into your business’s personality and communicate important information, such as store hours or special offers. Since voicemail…

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Problems with IVR Auto Attendant

The IVR auto attendant VoIP feature is becoming increasingly popular for businesses looking to increase both internal and external efficiency.  This feature allows a business to pre-record prompts and greetings that provide customers with easy access the information they need or the person they need to speak to.  Despite its popularity and benefits, sometimes customers…

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How to Create an Effective IVR on Your VoIP System

Your IVR Auto Attendant is an extremely important part of your business.  In many instances, this system is the first impression that you give a customer. Because of that, it’s essential that you know how to create an effective IVR on your VoIP system. As you prepare to set up your IVR Auto Attendant, review the steps…

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Comparing IVR Auto Attendant Versus a Phone Operator

Whether you’re in the beginning stages of planning your business or you’re making adjustments to your existing phone system, you’ll notice that most current phone systems run using VoIP.  The great thing about a VoIP system is that it gives your phone system a number of capabilities including an IVR Auto Attendant.  But should you…

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5 VoIP Telephony Features Your Business Needs to Be Using

Whether your business already has a VoIP phone system or you’re in the market for one, you’re probably wondering which calling features you should invest in. That’s a legitimate concern. With 20+ features available, it can be difficult choosing the features that are best for your business. In this article we’ll talk about the top…

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