Checklist for Setting Up a Call Center

[Checklist] How to Set Up a Call Center   A call center is a big investment and a huge commitment for a business. Because of that, our customers often ask for our expertise on setting up a call center. We’re always here to help. While the process has become more streamlined as the industry, technology and…

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5 Call Center Setup Mistakes You Can Avoid

5 Call Center Setup Mistakes You Can Avoid Setting up a virtual call center used to be a lot of work. From establishing a budget to purchasing the right technology and hiring a talented staff, your time and energy are put to the test. Because of this, it’s easy to overlook small things that can…

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