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Posts Tagged ‘call queues’

AVOXI Online Portal Adds Greater Functionality and Features with Recent Updates

The latest upgrades to AVOXI’s cloud PBX platform include call queuing functionality, SIP trunk provisioning, and virtual attendant (IVR) self-management along with other improvements. These updates provide customers a comprehensive feature set to manage their business communications. AVOXI Customers Gain Call Queues, Virtual Attendant Self-management, SIP Trunk Provisioning and More The newly released updates to…

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How to Use Call Queue Software Effectively

Whether you’re running a full-service contact center or a small help desk department, call queue software can help you manage inbound calls more efficiently. With properly structured call queues, your business can handle more inbound calls without adding more agents or increasing overhead. And with essential features like queue callback, you can also improve customer…

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