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Posts Tagged ‘cloud call center’

5 Things You Should Know Before Moving Your Call Center to the Cloud

Everyone’s heard about the benefits of moving to the cloud. It’ll save you money. It’s easy to implement. It’s totally scalable. But even with its numerous benefits, many businesses still have reservations about moving their call centers to the cloud. We totally understand. It’s a big decision. And before you decide to move your contact center to the…

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Why the Cloud Is Better than Your Current Call Center Solution

With more and more call centers making the switch to the Cloud, those using an on-premise solution are left asking, “why?” Whether you’re starting your first call center or are considering the switch to a Cloud solution, you’ll find that there are numerous advantages to leaving on-premise technology behind. In this article, we’ll talk about…

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5 Reasons to Move Your Call Center to the Cloud

For our customers working in a traditional call center environment, they often ask us why they should make the switch to a virtual call center. That’s easy! There are so many advantages to moving your call center to the cloud. Check out the list of reasons to move your call center to the Cloud. Top 5 Reasons to…

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