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Posts Tagged ‘Extended Call Recording’

How Much Does Extended Call Recording Cost?

One of the most important VoIP tools in your business’s toolbox is call recording. This feature allows you to record all calls taking place in your business so you can review them at a later time for quality control and training purposes. It’s also an essential part of maintaining and proving compliance. Because call recording…

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Why Your Call Center Needs Extended Call Recording

As a call center manager, how can you know if your newest sales script is working? How do you know how your customers are responding to your outbound customer service efforts? And how do you answer questions that arise about compliance with company practices? The answer is simple: you listen to call recordings. Most call…

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