So, it’s time for you to purchase a new business phone system. Which do you choose: the traditional phone system you’ve used for years or the VoIP phone system you’ve recently heard about?
While you may have more experience with a traditional analog phone system, a VoIP system can save you money, offer more flexibility and provide you with many essential features. In this article, we’ll explain the disadvantages associated with an analog phone system, the advantages of using a VoIP phone system and why a VoIP phone system is the right choice for your business. Then, you'll be able to answer definatively the question, "Why should I choose VoIP over analog?"
VoIP Over Analog: The disadvantages of an analog phone system
Analog phone systems are built on copper wire and run on the POTS (plain old telephone service). This type of phone system has been around for decades.
Even though analog phones are widely recognized, as technology evolves, they’re becoming increasingly unpopular for modern businesses.
For starters, their features are extremely limited. Hold, Mute and Redial may have sufficed in the past, but for businesses with thousands of customers all over the world, these features alone won’t cut it.
Also, analog systems don’t offer much flexibility. For example, if you decide to move your business location, the new office will have to be completely rewired. Flexibility, in terms of working remotely, also isn’t available with an analog system. You have to be 100% connect to a wire.
While the startup costs for an analog system may be cheaper, the long term costs are a factor to keep in mind. The configuration, installation, upgrade and management of an analog system can come with quite the price tag.
VoIP Over Analog: The advantages of a VoIP phone system
VoIP phone systems work over the Internet. The system works by sending and receiving voice signals that are packaged as data. VoIP phone systems are offered digitally by many providers around the world.
The features within a VoIP phone system are almost limitless. On top of standard calling features, you’ll also have access to IVR/Auto Attendant, Call Recording, Time of Day Routing, Voicemail to Email and many more. These features make working in the modern business world a breeze.
When it comes to flexibility, VoIP phone systems are a real winner. Because they run completely over the Internet, you and your employees can answer phone calls anywhere. This revolutionizes the way businesses operate all around the world because it truly allows your employees to work remotely.
VoIP phone systems are also extremely cost-effective. For starters, since this is an Internet-based phone system, there aren’t expensive setup or installation fees. Because the VoIP phone system will be managed by your provider, you also won’t be required to purchase hardware, equipment or be worried about any maintenance costs. You simply pay a monthly “per seat” fee for access to your provider’s service.
The current trend in phone systems is the movement away from hardware and the switch to software. It’s easy to see why. VoIP phone systems are flexible, cost effective and provide a number of essential calling features. If you think your business could benefit from a VoIP phone system, talk to your service provider about making the switch.