Shift Your Voice
Discover how AVOXI’s international voice services can elevate your international cloud voice strategy. Resource Library About AVOXI Shift Your Voice Series Shift Your Voice with AVOXI Cloud Service Consolidating Voice Providers Struggling with the complexity of managing multiple voice service providers across different countries? In this video, discover how consolidating voice providers can…
Read MoreAVOXI Premium Voice Platform
Resource Library Webinars Product Tour: AVOXI Premium Voice Platform Play Video See How Easy Global Voice Solutions Can Be We’re on a mission to simplify the complexities of telecom one business at a time. Contact us today and see what a modern cloud voice platform can do for you.
Read MoreHow to Improve Traveler Satisfaction Using Cloud Computing Solutions
How to Improve Traveler Satisfaction Using Cloud Computing Solutions Customer service is the key metric that underpins the overarching success of travel and hospitality brands. In fact, 60% of customers claim that great customer service is critical to their travel purchase decisions. Cloud computing solutions, such as voice and contact center software, help global brands…
Read MoreWhat Hoteliers Need to Know About PBX and SIP Trunking
What Hoteliers Need to Know About PBX and SIP Trunking It’s no secret that the success of your hotel thrives on its relationships with its guests. Achieving this in today’s digital age, however, can be challenging. Customers expect a lot from your hotel staff. For example, they want to easily modify reservations through multiple channels,…
Read More10 Reasons for Moving Your Hotel Phone System to the Cloud
10 Reasons for Moving Your Hotel Phone System to the Cloud Travelers expect unparalleled service of their hotels from the time of research, reservation and engagement. With an infinite number of brands to choose from, keeping your hotel phone system simple, easy-to-navigate and reliable can create a guest experience that sets you apart from the…
Read More2023 Global Cloud Communications Outlook
The emerging trends shaping customer experience and business growth across industries.
Read MoreThe Fraud-Proof Communications Toolkit
Your business’s reputation, data and ROI are all contingent on the preventative steps you take to educate your employees about cybersecurity risks. And that’s where we can help. Resource Library Webinars The Fraud-Proof Communications Toolkit The Fraud-Proof Communications Toolkit VIDEO 012022 Fraud & Security Trends Disrupting Global Communications VIDEO 02Using Cybercriminals’ Favorite Hacking…
Read MoreSkills-Based Routing: A Quick Revenue Win for Travel & Hospitality Business Leaders
Skills-Based Routing: A Quick Revenue Win for Travel & Hospitality Business Leaders Keeping customers happy requires excellent customer service throughout their entire travel journey. Enabling skills-based and priority routing in your call center routing rules can help brands achieve better customer satisfaction scores, more productive agents, and guests that come back time and again. See…
Read MoreThe Ultimate Guide to Creating a Travel & Tourism Marketing Strategy
The Ultimate Guide to Creating a Travel & Tourism Marketing Strategy Creating a marketing strategy for your travel and tourism company can help set you apart from the competition! If you need some guidance on how to begin and where to reach new customers, continue reading! The COVID-19 pandemic placed an extreme burden on the…
Read MoreThe Role of IVR in Travel & Hospitality
The Role of IVR in Travel & Hospitality Modern day travel and hospitality businesses require a reliable IVR system to succeed. When call flows are optimized and guests are routed to the right department, the first time, your customer experience (CX) metrics improve. Intuitive IVR software is critical to your bottom line and delivering a…
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