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Why Do I Have To Pay For NASC?

When a company decides to change carriers and they want to keep their phone number, there is a process that...

When to Consider a Softphone Over a Desk Phone

When it comes to business phones, there are really two options: softphones or desk phones. While both phones give you...

Why Should I Choose VoIP Over Analog?

Request Demo Talk to a Specialist Contact Us So, it’s time for you to purchase a new business phone system....

Why Are There Two Charges for Each of My Phone Calls?

So, you’ve gotten the bill for your new phone number. If this is your first time using this type of...

What is the Cloud?

You’ve heard of the Cloud, but what is the cloud? You might have even used "the Cloud," but do you know...

Comparing Virtual Call Center Software: Five9 vs 8×8

The expansion of VoIP has caused a boom in the Call Center software market. There are so many options available....

What is a Universal International Freephone Number?

With so many types of numbers on the market, we’re often asked to differentiate between each one. We’re happy to oblige!...

How Much Does a Softphone Cost?

As the popularity of VoIP increases, so does the demand for Softphones. For our customers making the switch to VoIP,...

How Does VoIP Work?

The popularity of VoIP has revolutionized the telephone industry. But even our most seasoned customers wonder, “how does it work?” It’s...

How Much Does Fax to Email Cost?

The ability to send and receive faxes is essential is any business environment. With technology expanding like never before, we’re...

How Does Sequential Ringing Work?

Most VoIP providers offer a wide variety of calling features with their telephony services. Because of this, there’s often some confusion...

Advantages of a Virtual Call Center

Virtual Call Centers provide the mobility and flexibility that traditional Call Centers can't. Find out how a Virtual Call Center...

How Do You Get The Best VoIP Call Quality in South Africa?

VoIP technology gives individuals in South Africa a reliable and customizable alternative to traditional phone lines. If you're looking for...

The Top 4 Call Center Performance Drivers

What is a Call Center Driver? Customers dial call centers when they are having an issue with a company and...