+1 800.462.8694 U.S. | +1 770.937.9735 Worldwide

Posts Tagged ‘ACD’

What is Automatic Call Distribution Software?

Automatic call distribution software, or automatic call routing, is a system that allows you to distribute incoming calls based on your customized rules. At the simplest level, you can choose to distribute calls in linear priority or hunt group styles. More complex automated call distribution software systems allow your business to distribute calls based on…

Read More