Buy Online Get a Free Demo Buy Online Get a Free Demo This whiteboard session describes the origination and termination components of inbound calls: Script: Hey folks, welcome back to another whiteboard session here at AVOXI. So today we’re going to go over how inbound calling actually works and explain some of the terminology that…

Read More

For businesses with locations and customers all around the world, call forwarding is an essential VoIP feature.  Not only will this feature help your callers will reach the right agent or department sooner, call forwarding can also help you manage your employees’ call volume and workload. In this quick overview of forwarding calls on VoIP, we’ll…

Read More

Call forwarding is one of the most widely requested VoIP features for businesses around the world.  But despite its popularity, users sometimes experience issues with this feature.  To help users address these concerns, we’ll discuss problems with call forwarding and how these problems can be quickly and easily solved to avoid future issues. Problems with…

Read More